Nov 16 2022 12:59 PM
Hi and thanks in advance
My project 2016 freeze after 15 minutes of using it. It freezes for 15 -20 minutes then OK. It's on win 11 64 bit. Same issue was on win 10 64 bits. My laptop is I7 2.8Ghz, 16GB RAM
MS support advised me to uninstall > reinstall, didn't work – Same freez
Then disabled the graphic hardware acceleration > didn't work – Same freez
Then partial repair for Project form Registry > didn't work – Same freez
I will appreciate any help!
Thanks
Nov 16 2022 05:37 PM - edited Nov 17 2022 07:29 AM
gilia1,
Tell us a little bit about your Project file.
1. How large is it?
2. How many tasks, resources, calendars, etc.?
3. Is it being operated over a network?
4. Is it a stand alone project or part of a linked structure (i.e. master/subproject or resource pool/sharer?
5. Does it have inserted graphics or hyperlinks?
6. What do you typically do in the file (e.g. what kind of editing)?
7. What other software is active when you use Project?
John
Nov 17 2022 12:47 PM
Hi John!
Sorry for a little late response
1. it happens in all my files - about 10 different files, not big ones. From 500 kb to 3-5 mb
2. Not big - few hundreds tasks - from 200 to 1,000, 10-20 resources, 1-2 custom calendars, using only project calendar (not resource / task calendars)
3. I'm using project MS Project standard 2016 standalone - on my private laptop.
4. Standalone files. No resource pool, no external links, no inserted projects.
5. No inserted graphics or hyperlinks
6. I'm using basic scheduling, planning. Editing fields such as actuals, duration, predecessors ... editing task name, adding tasks. Just "normal - day to day" editing. Nothing special.
7. When using project sometimes Word / google are active. sometimes with ZOOM, sometimes with google meet.
I used it for few years (since 2016) it was perfect. On January 2022 I upgraded my laptop and it was perfect also. Same files, same work. It started in August /September, I upgraded to win 11 on October and still the same freezing problem.
Nov 17 2022 01:18 PM
Sounds like pretty normal Project files and file activities. I've never experienced a recurring freeze issue with any version of Project. I'm currently running Project 2019 Pro on Windows 10, all fully updated.
The only thing that sounds suspicious in your setup is concurrent running with ZOOM and Google meet. Concurrent running with other Office apps shouldn't be a problem. I'd try running without ZOOM and Google meet for a period of time and see if that helps.
John
Nov 18 2022 12:49 AM
Nov 18 2022 06:32 AM
Nov 21 2022 08:29 PM
Nov 22 2022 06:27 AM
Dec 09 2022 02:12 AM
Dec 09 2022 06:18 AM
Dec 12 2022 06:37 AM
Hi @gilia1 ,
Seeing similar behaviour here (but with Project Online Desktop).
How did you resolve your issue?
Thanks for the help!
Dec 12 2022 07:36 AM
Dec 12 2022 08:04 AM
Dec 12 2022 09:00 AM
Dec 12 2022 09:21 AM