SOLVED

HELP! Project Plan 1 to Plan 3 issue.

%3CLINGO-SUB%20id%3D%22lingo-sub-1420689%22%20slang%3D%22en-US%22%3EHELP!%20Project%20Plan%201%20to%20Plan%203%20issue.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1420689%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20was%20wondering%20if%20someone%20could%20please%20shed%20some%20light%20on%20an%20issue%20for%20me%20regarding%20switching%20from%20Project%20Plan%201%20to%20Project%20Plan%203.%3C%2FP%3E%3CP%3EThe%20user%20has%20created%20a%20project%20using%20Plan%201%20but%20found%20that%20it%20has%20too%20many%20limitations%20for%20her%20needs.%20I%20went%20ahead%20and%20upgraded%20her%20license%20to%20Plan%203%20however%20she%20cannot%20get%20the%20project%20she%20created%20in%20Plan%201%20into%20the%20desktop%20application%20(which%20you%20get%20as%20part%20of%20Plan%203).%20Is%20this%20possible%3F%3C%2FP%3E%3CP%3EI%20have%20tried%20adding%20another%20account%20and%20using%20the%20URL%20that%20she%20has%20however%20it%20is%20not%20a%20Sharepoint%20site.%20The%20project%20is%20using%20%3CA%20href%3D%22https%3A%2F%2Fproject.microsoft.com%2Fen-gb%2F%23%2Fhubnew%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fproject.microsoft.com%2Fen-gb%2F%23%2Fhubnew%3C%2FA%3E%26nbsp%3Bso%20if%20I%20try%20and%20connect%20to%20that%20it%20tells%20me%20no.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EBasically%20she%20just%20wants%20to%20be%20able%20to%20open%20the%20Project%20in%20the%20Desktop%20application%20but%20from%20what%20I%20see%20she%20will%20need%20to%20start%20over%20using%20the%20new%20location%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAny%20help%20appreciated.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EKyle%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1424313%22%20slang%3D%22en-US%22%3ERe%3A%20HELP!%20Project%20Plan%201%20to%20Plan%203%20issue.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1424313%22%20slang%3D%22en-US%22%3E%3CP%3EHi%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F651544%22%20target%3D%22_blank%22%3E%40KyleMoody251%3C%2FA%3E%26nbsp%3B%2C%3C%2FP%3E%0A%3CP%3EUnfortunately%20not%2C%20you%20can't%20open%20a%20project%20created%20in%20project%20for%20the%20web%20with%20a%20Project%20Desktop.%20See%20the%20comment%20%22%3CSPAN%3EThe%20Project%20Online%20desktop%20client%20doesn%E2%80%99t%20connect%20to%20Project%20for%20the%20web%20%E2%80%93%20as%20with%20all%20other%20future%20features%2C%20we%20will%20be%20evaluating%20this%20based%20on%20user%20feedback.%3C%2FSPAN%3E%22%20found%20here%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fsupport.office.com%2Fen-gb%2Farticle%2Fproject-for-the-web-and-project-online-desktop-client-2dd7583c-eb34-467f-bf63-607bdc816e20%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fsupport.office.com%2Fen-gb%2Farticle%2Fproject-for-the-web-and-project-online-desktop-client-2dd7583c-eb34-467f-bf63-607bdc816e20%3C%2FA%3E%3C%2FP%3E%0A%3CP%3EPaul%3C%2FP%3E%3C%2FLINGO-BODY%3E
Highlighted
Senior Member

Hi,

 

I was wondering if someone could please shed some light on an issue for me regarding switching from Project Plan 1 to Project Plan 3.

The user has created a project using Plan 1 but found that it has too many limitations for her needs. I went ahead and upgraded her license to Plan 3 however she cannot get the project she created in Plan 1 into the desktop application (which you get as part of Plan 3). Is this possible?

I have tried adding another account and using the URL that she has however it is not a Sharepoint site. The project is using https://project.microsoft.com/en-gb/#/hubnew so if I try and connect to that it tells me no. 

 

Basically she just wants to be able to open the Project in the Desktop application but from what I see she will need to start over using the new location?

 

Any help appreciated.

 

Kyle

1 Reply
Highlighted
Best Response confirmed by KyleMoody251 (Senior Member)
Solution

Hi @KyleMoody251 ,

Unfortunately not, you can't open a project created in project for the web with a Project Desktop. See the comment "The Project Online desktop client doesn’t connect to Project for the web – as with all other future features, we will be evaluating this based on user feedback." found here: https://support.office.com/en-gb/article/project-for-the-web-and-project-online-desktop-client-2dd75...

Paul