My Ignite Session BRK3146–Troubleshooting tips and tricks
Published Mar 06 2019 01:52 PM 398 Views
Brass Contributor
First published on MSDN on May 07, 2015
.*** Update 5/11 - find the new video of my Microsoft Ignite 2015 session at - I may also record some extra videos of a couple of demos I skipped ***

This post gives some more detailed references from my Ignite session – to save you having to take pictures of the screen.  Some of the topics I covered were also presented at the Project Conference 2014, so I have referenced the sessions and the recordings from that conference that you can view on Channel9 .

PJO Support from PC14 - http://

This session went deeper into the way we support Project Online

PC14 Troubleshooting tips - http://

This covered a few of the same topics – I don’t intend to go as deep on the client side logging as Adrian did – so review from about 38 minutes for more detail.  The text for the .reg files is also included in the slides, but repeating here for ease of cut/paste/


Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\MS Project]


Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\MS Project]

These need to be put into a text file then the extension changed to .reg – then clicking will add the lines to the registry.  That will enable logging – you will need to set the directory and I have set this to ‘d’ just to avoid you blaming me when your ‘c’ drives gets full!  To disable just set the EnableLogging to dword:00000000 for 2013, or for 2010 I think the DebugCategory is changed from ffffffff to 00000000.  I suspect changing the 15 to a 16 will work for Project 2016 – at least once we release.

I did some SQL stuff last year too – a different scenario but if you want more then last year at about the 27 minute mark.

How to find which of your portfolio plans have resources?  This query will find the ones that do have resources – so all the rest do not:

SELECT distinct
apr.PROJ_UID, p.Proj_Name

inner join MSP_Projects p on apr.Proj_UID = p.Proj_Uid
where analysis_UID ='30D58A81-991C-42E5-9A84-DDAE9FF9965D'

The reference slide is reproduced here too – thanks to Efren for creating and sharing some great short links:

Get started with Project Online - http://

Project Server 2013 TechNet library - http://

Project Server 2010 TechNet library - http://

Brian Smith’s Project Support Blog - http://

“From the Trenches” 3rd party white papers - http://

Project TechNet forums - http://

Project Support Team Blog - http://

Project Conference 2014 Videos –

Please contact to provide us with any content feedback

Also adding the Url format for setting the displayed language for OData – I can never remember it – so I‘ll be coming back here when I forget.


If you don’t use the presence features to contact resources via Skype for Business (and you find the pop-ups are getting in the way) – then as long as you have the April CU or higher on the client (15.0.4709.1000) then you can now disable:  The following is from the Project 2013 (Client) April 2015 CU article .

Registry Information Important Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

  1. Exit all Microsoft Office applications.
  2. Start Registry Editor:
    • In Windows 7, click Start , type regedit in the Search programs and files text box, and then click regedit.exe in the search results.
    • In Windows 8, move your mouse to the upper-right corner, click Search , type regedit in the search text box, and then click regedit.exe in the search results.
  3. Locate and then select the following registry subkey:

    HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\MS Project\Settings

  4. On the Edit menu, point to New , and then click DWORD Value .
  5. Type DisableIMStatus, and then press the Enter key.
  6. In the Details pane, right-click DisableIMStatus, and then click Modify .
  7. In the Value data box, type 1, and then click OK.
  8. Exit Registry Editor.

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