Bonsai not launching - with the following error

New Contributor

The gateway certificate is invalid for 'Microsoft.AutonomousSystems'. (Code: InvalidGatewayCertificate)

Can any one help?


{ "shellProps": { "sessionId": "a81d6d371f764c2ea9b458dab9d08d41", "extName": "Microsoft_Azure_Bonsai", "contentName": "ResourceOverviewBlade" }, "error": { "message": "The gateway certificate is invalid for 'Microsoft.AutonomousSystems'. (Code: InvalidGatewayCertificate)", "code": 502, "error": { "name": "bef81253-a5ee-40c8-868f-d95dab062003", "httpStatusCode": 502, "headers": { "Pragma": "no-cache", "x-ms-failure-cause": "service", "x-ms-request-id": "042b1e64-9449-40f3-a78d-c8bfcb273602", "x-ms-correlation-request-id": "85893be4-e53b-4652-9d54-1ed0ece64429", "x-ms-routing-request-id": "SOUTHINDIA:20220123T050721Z:042b1e64-9449-40f3-a78d-c8bfcb273602", "Strict-Transport-Security": "max-age=31536000; includeSubDomains", "X-Content-Type-Options": "nosniff", "Connection": "close", "Cache-Control": "no-cache", "Date": "Sun, 23 Jan 2022 05:07:21 GMT" }, "content": { "error": { "code": "InvalidGatewayCertificate", "message": "The gateway certificate is invalid for 'Microsoft.AutonomousSystems'." } }, "contentLength": 128 } }}

3 Replies

I also encountered this problem and hope to fix it as soon as possible

Hi @Rashidha_Begum and @wyh19960807 ; I just tried to create/install a new Bonsai service in the Azure Portal and I experienced the same thing.


We've alerted our Engineering team and I expect they will have this fixed soon.  They will also post a reply here to confirm once it's fixed, or to ask you more questions.


We're sorry for any inconvenience!

Issue is mitigated, we have verified it from our end. 
Customers shouldn't see the error anymore, please let us know, if you see any other issue.

Apologies for inconvenience.