Start and wait Approval not finalizing the Approval even though all assignees have responded

Copper Contributor

I have created an start and wait approval but unfortunately now it is not moving to final status. I am failing to understanding what is causing this.


Even though every one has responded but it is not moving to the condition.






1 Reply


The issue is resolved. Found out that Characters in Customer Response should be limited and not too long. this causes approval not to finalize the outcome.