PowerApp embedded in a sharepoint page not visible for some users

Copper Contributor

I created a power app and then embedded in a sharepoint page.

My problem is that some of the users of the sharepoint page, those external to the organisation but granted with access rights, sometimes are not able to see the app and I couldn't find the logic of this situation. I get an error message like: "impossbile to retrieve PoweApp details"

When these users try to access the app from the browser using the direct link, they are always able to see it.


Thank you for your suggestions


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