01-24-2019 12:56 PM
01-24-2019 12:56 PM
We are seeing an error on newly created groups when folks try to access the associated Planner board. Scenario, a group is created from Outlook. User goes to Planner, All Plans and sees the new Group/Plan. When they click on the Plan they get the following error message. Is this a bug? Are others experiencing this? We also are seeing this error for groups provisioned through the graph.
01-28-2019 11:50 AM
We are also experiencing the same issue. Is this new? Our group was created directly from Teams but when you go to add a new tab and select planner is says there's no plan to select. When you open planner from the web you can see the group but we get that same error message when trying to access it.
01-28-2019 12:08 PM
We opened a premier support ticket for this and Microsoft was able to replicate and they said are working with product group on this issue. I haven't heard anything outside of that. Our ticket is #12873839 if you create one and want to reference. This should probably be a Service Health advisory if wide spread but I haven't seen anything.
01-28-2019 12:39 PM
Thank you Erin. I have also created a premier support ticket with your ticket number attached to it. Our ticket number is #12900709 if anybody else wants to let Microsoft know that this is across multiple tenants .
03-13-2019 05:16 PM
Hi there, if you are able to restore (if still in restoration period) the Office 365 group created (by default) by Planner, chances are you will recover your tasks and plan created. Hope that works for you the same it worked for me.
03-13-2019 05:50 PM
There is a solution by restoring the Office 365 group created by Planner. See my original reply for more information.
03-15-2019 07:41 AM
We are having similar issue with one of our client stating this >>
customer reports an issue with Planner
no one can access or locate a particular plan
gets an error " this plan is missing or deleted, would you like to remove from favorite or recent plan"
would like assistance
asking if an audit could be run to determine if someone deleted/tampered with plan(s)
11-03-2019 12:07 PM
I have the same issue, I have checked the audit logs and there is no record of a deletion or move. This is a serios concern @Erin Scupham
If this is not an issue that is fixed how secure is Planner? If i am half way through a client programme and one morning I login to see its gone - not very reassuring.
Planner can download to excel - can it import?
12-06-2019 04:09 PM - edited 12-06-2019 04:10 PM
03-26-2020 12:12 PM
Sad to say that this is a long running problem.
I have had multiple conversations and also have a service ticket waiting.
It has been over the 30 period so the plan cannot be recovered.
I lost weeks worth of work.
Shame on Microsoft for having this last so long.
I suggest you get on help desk and do not let them get off the line until it is fixed.
Supposedly they have some way for a technical recovery.
by Brian Smith (CSS) on March 06, 2019