No Email Notification for Planner who assign task

Copper Contributor

I started to use MS Planner Web version. When I create a task and assign to my Team Member A,  Team member A did not receive any email notification.  In the Notification setting, we have already check the checkbox to receive email notification whenever a task is assign to a team member.  When I input a comment in the tasks, Team Member A receive the notification of the added comments.  This is strange.  What could be the issue?





1 Reply

@mike_avt  It's probably due to you having Desktop Apps only accounts (Word/Excel/Outlook)?  Apparently you need full O365 Business Standard accts, include EMAIL HOSTING, for this feature to work?