No Email Notification for Planner who assign task

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Occasional Visitor

I started to use MS Planner Web version. When I create a task and assign to my Team Member A,  Team member A did not receive any email notification.  In the Notification setting, we have already check the checkbox to receive email notification whenever a task is assign to a team member.  When I input a comment in the tasks, Team Member A receive the notification of the added comments.  This is strange.  What could be the issue?

 

Thanks.

 

mike

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