no email notification coming to external (guest) user when task assign to them

%3CLINGO-SUB%20id%3D%22lingo-sub-780693%22%20slang%3D%22en-US%22%3Eno%20email%20notification%20coming%20to%20external%20(guest)%20user%20when%20task%20assign%20to%20them%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-780693%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20there%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20just%20got%20complain%20from%20our%20external%20team%20members%20saying%20that%20they%20didn't%20receive%20any%20email%20notification%20when%20a%20task%20assigned%20to%20them.%3C%2FP%3E%3CP%3EI've%20check%20the%20option%20to%20receive%20email%20notification%20is%20already%20on.%3C%2FP%3E%3CP%3Eso%20is%20there%20anything%20else%20that%20I%20should%20do%20to%20enable%20the%20email%20notification%20to%20external%20user%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ethanks%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-780693%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EPlanner%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-780821%22%20slang%3D%22en-US%22%3ERe%3A%20no%20email%20notification%20coming%20to%20external%20(guest)%20user%20when%20task%20assign%20to%20them%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-780821%22%20slang%3D%22en-US%22%3ENo%20there%20is%20not%2C%20just%20check%20the%20notifications%20are%20properly%20configure%20as%20you%20have%20already%20done%3C%2FLINGO-BODY%3E
Visitor

Hi there,

 

I just got complain from our external team members saying that they didn't receive any email notification when a task assigned to them.

I've check the option to receive email notification is already on.

so is there anything else that I should do to enable the email notification to external user?

 

thanks

1 Reply
No there is not, just check the notifications are properly configure as you have already done