Emails for planner activity not working again??? :(

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Contributor

This seems to be a common occurance, emails stopped flowing from planner items last year and sometime in Dec they started again. Now last week they seem to have stopped.

I've tried from a planner on the o365 website and from a planner in Teams. I created a new item in each and did not recieve an email for either.

 

It make it hard to use the product when this keeps happening :(

4 Replies
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I think there is some kind of checkbox for each plan to "enable" or "disable" notifications, and I found they are "disabled" by default, which means no notifications regardless of user subscription settings.

But agree, the notification story is pitiful.
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Confirmed that notification were enabled.

for the planner via the o365 website, I had to assign the task to a user before alerts started going out.

For the planner in Teams, even assigning a task to an user doesn't cause the alerts to be sent and I can't find the settings area in teams for the planner.

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I've watch this behavior and I though that was me... thanks for comment this. I agree 
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I think the problem is related to the Planner integration with Teams. I can confirm I have seen the same behaviour and I suspect is more a problem of Tems than a problem of Planner