Sep 07 2016 03:17 PM - edited Sep 08 2016 12:05 PM
Just starting in the last few days anytime we try to add comments tasks, we are getting an error saying "We were not able to post your comment. Please try again." Is anyone else having this issue?
We were able to previosuly add comments to this tasks as well, most of them have a few comments on them already.
Edit (9-8-2016) The tasks I was previously not able to add comments to are now working, something must have been updated in the background and fixed the issue.
Sep 07 2016 09:05 PM
Sep 07 2016 10:13 PM
I don't have this issue. Our planner version is 16.0.7324.5000
Sep 07 2016 10:56 PM
Sep 07 2016 11:01 PM
Okey. hmp.. Our tenant is on First release, I guess it is not as first release as it should :). I wonder is there somewhere where I can see the planner version numbers?
Sep 07 2016 11:15 PM
We have the issue with Planner Version: 16.0.7405.5002
Sep 07 2016 11:18 PM
Sep 07 2016 11:29 PM
Not seeing that problem and I'm on version 16.0.7324.5000
Sep 08 2016 09:12 AM
The same issue in the version 16.0.7407.5003
Sep 23 2016 02:09 AM
Seeing the same thing in version: 16.0.7416.5004
It comes and goes, but it seems like once it starts on a particular plan it stays for a while. I've tried clearing my cache and force refreshing the browser, nothing.
Aug 14 2017 04:56 AM
I don't know if this ever got resolved but here we are in August 2017 and we are seeing this issue. It is intermittent and inconsistent. Some items we can add comments, some we can't. Some people can, some can't.
Does anyone have any idea what the cause is and more importantly, how to fix it?
Aug 24 2017 03:39 AM
Seems like we have also have been seeing this issue lately. People with exchange online mailboxes can post comments and get email notifications. But others cannot. The comment for non outlook users is added, but disappears in a fraction of second.
Sep 04 2017 06:38 PM
Finally moved to Exchange Online and comments are now working fine (for me). Still not sure why they would not work before. It seems Planner has more reliance on Exchange Online than we thought.