Apr 07 2021 09:41 AM
Apr 07 2021 09:41 AM
Hi Planner team!
We recently had a situation where we discovered that deleting the notification email of a Task comment from the group mailbox where the Planner is linked also meant permanently deleting the comment from the planner task.
This presents a complicated scenario where Plans for example have months worth of comments and there is no warning in the group mailbox when the notification email is about to be deleted, to warn the person deleting the email of what this implies.
Is there anything planned for avoiding this situation or to better the experience?
With that being said, the possibility of editing a task comment would also be great as a simple mistake or incomplete comment means that we need to make another comment.
Is there also something planned for allowing the editing of the comments?
Apr 07 2021 09:47 AM
Apr 07 2021 09:52 AM
@Lucia_N_Gon Thanks for your questions! Today Planner task comments are stored inside the group mailbox of the group associated to the plan, so the recommendation is not to delete task comment email thread in the group mailbox unless it is desired to delete the comment thread on the task itself.
More information can be found here: Reset who receives email notifications on comments for a specific task
We definitely hear the feedback that this model isn't ideal for users, and are actively investigating new approaches to support comments which will not have the same issues users run into today where changes inside a group mailbox affect the task itself (like the one you've mentioned). However this effort isn't a quick fix, and I don't have a specific timeline to share on this yet.
Yes - as part of our larger efforts to bring a better commenting experience to Planner tasks, we intend to support editing of tasks.
Jan 21 2022 07:55 AM
Mar 15 2023 05:38 AM
Aug 18 2023 09:03 AM
Just want to echo this need. My team is new to using the task assignments, and need to delete or edit comments on assigned tasks. Very much needed. Hoping this bumps to the que for items to be addressed.