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Partner Case study | TD SYNNEX

JillArmourMicrosoft's avatar
JillArmourMicrosoft
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Mar 31, 2026

Equips partners to deliver AI-ready Microsoft solutions

As a global Microsoft distributor, TD SYNNEX equips Cloud Solution Provider (CSP) partners and resellers with the tools, programs, and expertise they need to deliver solutions to market. TD SYNNEX has found that the shift to AI has sharpened customers' need not for another point product, but a practical path to adoption that’s secure, cost-aware, and repeatable.

In a channel where devices, cloud, and security are often sold in silos, TD SYNNEX focuses on the connective tissue—helping partners position Microsoft as an ecosystem. The organization works across hardware and cloud motions, using Microsoft AI Cloud Partner Program offerings and partner resources to turn guidance into action through training environments, packaged enablement, and hands-on experiences that partners can take directly to their customers.

That matters because many CSP resellers aren’t starting from scratch. They’re facing a Windows refresh cycle, juggling budgets, and trying to understand what “AI-ready” actually means for their environment—from endpoint capabilities to identity and security controls.

TD SYNNEX helps partners translate that complexity into an offer that makes sense: modernize endpoints, secure the foundation, and adopt Microsoft AI with confidence.

Partners face fragmented adoption—devices, cloud, and security aren’t connected

For many CSP resellers, the challenge starts upstream when customers express strong interest in AI before they’re truly ready to adopt it. Hardware refreshes happen without a clear understanding of cloud or security implications, while cloud services are purchased without accounting for endpoint requirements, leaving partners to reconcile disconnected decisions into a workable, secure AI foundation.

 

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Updated Mar 31, 2026
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