We cannot deploy the CSU in a client’s UAT environment

Copper Contributor

Hello everyone!
We cannot deploy the CSU in a client’s UAT environment.

How can we find out what’s missing? According to the licenses, they have 20 Dynamics 365 Finance licenses + 5 Dynamics 365 Commerce Attach licenses to the Qualifying Dynamics 365 Base Offer. Do you know what requirements are necessary for deploying the CSU in UAT? We are not even in PROD yet. In other words, we need to determine if this limitation is due to licensing issues or another reason. The client has 10 branches (Retail B&M) with about 5 registers in each. With the licenses they have, should they be able to deploy the CSU in UAT? If not, what do we need to acquire?

Elizabeth_Carrasco_0-1724250898839.png

 

1 Reply

@Elizabeth_Carrasco Hello! I have moved your inquiry to our partner-led tech topics and questions in hopes someone here has some insight into your issue. 

 

Also tagging a superuser in case they have some knowledge around this, thank you in advance @ahart3. Not sure if this is in your wheelhouse, but worth a shot!