Unable to create support request in Partner Center

[Ari2024]

Hello,

I am unable to create support request in partner center. I am getting the following error message while trying to create a support request. "There was an issue creating your service request. Please wait 10 minutes and try again."

Can someone let me know if there is another way to contact support in Partner center.?

Thanks,

Ari

[#2]

@Ari2024 have you tried a different web browser? I haven't heard anyone else with this issue. I have moved your post to our Partner-Led tech topics in hopes someone else has encountered this and has a solution for you. 

[#3]

@Jill_Armour_Microsoft Thanks for responding. Yes, I have tried different browsers and cleared all my cache too. Still unable to create an support request.

[#4]

Hum, that is weird. I don't know why that would be happening. At what point do you get the error message? Can you take a screen shot and share it? I don't know anything about that portal, but I will try to forward the images along to someone that might be able to help us. Sorry you are having issues with it!

[#5]

Experiencing a similar issue here with my Partner (admin) account.

"There was an issue creating your service request. Please wait 10 minutes and try again."

[#6]

@WilliamFulmer I have the same issue. I cannot submit the support ticket, because my Workspace dropdown is empty. My workspace dropdown appears empty, because I am not yet a partner. My partner signup fails inexplicably with an error code and asks me to file a support ticket for further assistance.

……and around we go.

[#7]

@newstartrevenue 

I am having the same issue as you described.  I cannot open a support ticket and the AI is of no help.  I cannot track down a phone number or email for the North American region and I keep going in a loop.  

Were you able to get this resolved?