Accelerate your learning credentials with an introduction to customer relationship management (CRM) at Dynamics 365 Virtual Training Day: Fundamentals (CRM) from Microsoft Learn. Join us for this free training event to learn about the CRM capabilities for marketing, sales, customer service, and field service. You’ll also explore how Microsoft Dataverse stores and secures business data to help streamline business processes and personalize the customer experience.
You will have the opportunity to:
- Better understand the CRM capabilities of Dynamics 365.
- Explore individual Dynamics 365 customer relationship management applications.
- Jumpstart your preparation for the Microsoft Dynamics 365 Fundamentals (CRM) certification exam.
Join us at an upcoming two-part event:
December 06, 2023 | 12:00 PM - 2:30 PM | (GMT-05:00) Eastern Time (US & Canada)
December 07, 2023 | 12:00 PM - 1:45 PM | (GMT-05:00) Eastern Time (US & Canada)
Delivery Language: English
Closed Captioning Language(s): English