SOLVED

Microsoft developer registration

Copper Contributor

Okay so I am trying to sign up as an individual in this program: https://developer.microsoft.com/en-us/microsoft-store/register

 

I keep getting the following error message: Microsoft runs on trust. We engage in a rigorous set of evaluation and certification processes; as a result your request was blocked. If you require further information please reach out to Microsoft support with reference number: 715-123225 and transaction ID: 5011567b-3c68-4222-9632-0ec0d2ead0a3.
Correlation ID: 319ddc40-fdcb-4499-83a1-af923dac62f1

 

I cannot submit a complaint here: https://partner.microsoft.com/en-us/support?stage=2&topicid=b0d88868-85bd-3805-77d4-10a3889b9363

Because of this: You can't create a support request for this topic because you do not have access to the Account Settings workspace.

 

I do not know what else to do, regular microsoft support cannot help me and I cannot contact the Partner Center support.

6 Replies

@WarDemonWyper 

Of course, I'm just guessing if you've taken this step below:

A1A1_0-1727872743342.png

 

That is the step after the one I get the Trust error on. I get the trust message after I press continue on the "Provide publisher name and contact info" Page. I never get to see the payment/Checkout page. 

 

Edit: Addionally, I've attempted two on two different xboxs, two different accounts, one being over a decade old, my pc, my mac, my phone, several different web browsers both private and unprivate, every single time I get that message.

@WarDemonWyper 

For Windows you can download the Microsoft Store ,( Extension ) the Developer app, this provides additional information associated with your Microsoft account, have you installed such an app?

I installed it on my Secondary Xbox where i plan on doing most of the work through the developer dashboard online. I cannot access the internals of the app without developer mode which i cannot access without paying the 20$ that i cant get to due to the above mentioned message.
best response confirmed by WarDemonWyper (Copper Contributor)
Solution
The issue has been solved. Made a fresh microsoft account and that seemed to do the trick.

@WarDemonWyper I have moved your post to our partner verification discussion board is it fits better with the content there. So glad you were able to get through the process. Congratulations! 

1 best response

Accepted Solutions
best response confirmed by WarDemonWyper (Copper Contributor)
Solution
The issue has been solved. Made a fresh microsoft account and that seemed to do the trick.

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