@jjones257 We've been through this process for many years, and it gets worse every year. For some reason our partner account takes over 6 months to get verified. Support staff takes days or weeks between follow-ups and those replies are vague in the reason for rejection. One such reply was a rejection because of a date in the future. Come to find out that they were looking at the expiration date of our domain name on the invoice that they requested. They then closed the case. I essentially started talking to them like a 2-year-old which seems to help for some reason. The vetting staff are rude, incompetent, unprofessional and seem to like wasting customer's time.
We started the re-vetting process 6 months ago and they have been rather aggressive this year. We are currently 2 months expired and still dealing with their sorry customer service. My advice, start the re-vetting process 3 to 6 months ahead of time and you may be able to keep your hair on your head. I swear it was 100 times easier to get our company a CAGE code for government contracting than it is to be vetted by Microsoft as a partner.
