Employment verification

[iamtayyabaftab]

Hi there, I want to know about Microsoft Partner Employment verification. The problem is when I sent him the Domain Invoice, they rejected it again and again. and said (The domain provided in your submission is insufficient for the requirements of our program.) 
My company name, Domain and Business email address are same as I filled out. 
If anyone know, what should I do then please let me know. Actually, I'm new and I don't know what I should do now.

[#2]

@JillArmour @mariliat are you able to point this partner to the right place for help? 

[#3]

@iamtayyabaftab I'm sorry to hear of your troubles here. Lots of our partners are facing this same issue as you will see in our Partner compliance and verifcation discussion board.

Make sure that your domain name is listed EXACTLY  as your registered MSFT account or it will get denied. Your documents must be issued in the last 12 months and must be registered with your company email. For more details read here. You may have to appeal a rejected partner profile to move forward.

I can't help you through this process as I am not part of the support team, but hopefully the information above helps you get past their verificaton!

Please keep us posted and I'm sorry you are having such a poor experience with it. - jill

[#4]

I think Jill response is on point. And if you need further support here is a guidance on how to create a support ticket: https://learn.microsoft.com/en-gb/partner-center/report-problems-with-partner-center

[#5]

I am having same issue and after reading this whole page. There is no solution and no one is helping here

[#6]

@crossskills I'm sorry you are facing issues with verification. I know it can be very frustrating. Your best course of action is to submit a support ticket and work with them to get through the process. They are facing a large number of cases right now and are doing their best to get through all the tickets, but I would expect big delays in response from them. 

I'm sorry I can't help you with any of this, I wish I could! 

[#7]

@JillArmour

We're unable to open  'Things to take care' doesn't actually expand to show the 'Fix Now' button. It should be showing a button to upload files, but we're not able to see this. 

Can you please tell me what to do since we're in the vicious loop with support. 

@JillArmour 

[#8]

Hey Kim
I have the problem that I cannot even see the Fix Now button to upload the documents.
Is there anyway someone could help me to resolve this issue ?
Thx

[#9]

@Pawel2000 We don't have the capability to fix anything on the portal as we are not part of the verification team. You have a support ticket submitted for this correct? That is the best way to handle this situation. 

[#10]

I am moving this string to our Partner Verification board as the content fits better there. Thanks all. - jill

[#11]

I'm having the same problem. I have a support ticket and I have given all the information that they have asked but they keep saying it doesn't match.

[#12]

You need to update your business name in your partner account to match your domain paperwork if they are saying it doesn't match.

[#13]

I totally did.  It feels like they aren't reading my emails.  Can I share with you here the emails?@JillArmourMicrosoft 

[#14]

You can send me a PM if you would like, but I'm not part of support or the verification team so I may not be any help at all.

[#15]

@JillArmourMicrosoft 

Hey - glad I found this community as we have the same issue and it's killing our business/platform as we can no longer function within our enterprise accounts. Any help appreciated - here is the reason we have been given for being stuck/rejected at the Employment Verification sage:

1) List a domain that is an exact match to the one you are enrolling in Partner Center.

2) Include your company’s name (also match the company name you are enrolling into Partner Center)

3) Have a purchase, renewal date not older than 12 months from the current date and not expiring in less than 60 days.

We are 99.99% sure we have given all this already, but have responded to our issue to provide detailed confirmation on this. My question is a basic one - can someone confirm our key assumptions:

1. The domain we want to enrol is taken from our primary contact? i.e. stickerbook.tech

2. The company name under legal info IS the company name we are trying to enrol into the Partner Center?

We might be making a simple oversite on something - but we're desperate so any help HUGELY appreciated.

[#16]

Your company name must read EXACTLY how it is on your domain paperwork.. EXACTLY.

[#17]

Did you pass the employment verification? I have the same issue and I can not upload the document because there are no fix now box.

[#18]

@Yeslee You many have to appeal your rejected account to move forward. 

I am now closing this string for additional comments, but feel free to start a new post in the board. 

Thank you all for being part of the community!