Many thanks, Jill for your reply. 🙂
before I explain the above issue I would like to briefly explain how and why I have come to this.
this story goes back to 14/02/2022 and below is my last email chain with Microsoft Support
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Hi Team,
When I try to log on to the MS partner portal that’s what I get which means simply I’m not even an MS Partner yet so how come I got the MPN ID? I’m Simply Confused Please help.
From: Microsoft Support <email address removed for privacy reasons>
Sent: 09 February 2022 16:41
To: Ahmad Ali <email address removed for privacy reasons>
Subject: Regarding Your Microsoft Partner Network accoun... - TrackingID#2201250040009591
Dear Ahmad,
Thank you for your inquiry about your Microsoft Partner Network account in Partner Center.
We reviewed this request with the team, and the issue is the listed address. At the moment, it is too generic. Please update the address on your Microsoft Partner Network account MPN ID 6390030 with additional specifics like a room, suite, floor, etc. that pertains to just your entity.
Please let us know if there are any further questions.
Thank you and best regards,
Microsoft Partner Network support team
after that I have not heard back from Microsoft but meanwhile I have change my Registered Company address because Microsoft didn't like my previous company address and with I wanted to either update my company Address or enrol again to become Microsoft Partner with I have logged a new support ticket with Microsoft for that ticket summary is below
Definitely I love to appeal, which Vetting process are you actually talking about? Can you please guide me?
And why are you ignoring my attached or previous emails ?
PREVOIUS Conversation with you!
Hi Samyutha,
As I have said in a few of my previous emails the MPN ID I know I have already provided several times. I’m providing the again here below
MPN ID: Microsoft Partner Network account MPN ID 6390030
If this is not correct please guide me to get my MPN ID and if I don’t have and Partner account which you can check then please help me become a Microsoft partner!
If you can’t help me with any of these requests then please direct me to someone superior to you or a Team who can help me to resolve my issue.
Thanks
Previous emails:
Hi Samyukhta.
I did provide my MPN ID which I know is/was associated with this account for reference please read the attached email from Microsoft.
MPN ID: Microsoft Partner Network account MPN ID 6390030
Now I’m confused about whether I have a Partner account still with Microsoft or if I need to enrol for this program again below is the reason why I came to this conclusion as in the below screen-shot under my dashboard it stated that couldn’t find my login as a Microsoft partner.
Assume I’m not a partner yet so tried to rejoin or join the partner program but am in a constant loop where I can’t go next after selecting my Petner options can be seen below
From: Samyuktha M <email address removed for privacy reasons>
Sent: 31 January 2024 17:02
To: Ahmad Ali <email address removed for privacy reasons>
Subject: TrackingID#2201250040009591 - TrackingID#2401290040005354
Dear Ahmad,
Please share with us the MPN ID/Tenant ID number so we can complete the verification process on your account, unfortunately, with your email address we do not have access to your current status.
Thank you and best regards,
Microsoft Operations
| Ahmad Usman Ali CEO at IT-TEK Solutions, Ltd.
Mobile: 07427612738 Email: email address removed for privacy reasons
|
This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute, or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system.
From: Samyuktha M <email address removed for privacy reasons>
Sent: 06 February 2024 15:21
To: Ahmad Ali <email address removed for privacy reasons>
Subject: TrackingID#2201250040009591 - TrackingID#2401290040005354
Dear Ahmad,
We have attempted twice to reach you to receive the documents required to continue with the vetting process without response. So, we shall close your ticket.
If you wish to appeal, please reply to this email and attach the documents needed to proceed with the Vetting Process.
Thank you and best regards,
Microsoft Operations
Samyuktha M <email address removed for privacy reasons>
Dear Ahmad,
We have attempted twice to reach you to receive the documents required to continue with the vetting process without response. So, we shall close your ticket.
If you wish to appeal, please reply to this email and attach the documents needed to proceed with the Vetting Process.
Thank you and best regards,
Microsoft Operations
--------------------------------
so with that the case is closed and I'm struggling since then to whom should I contact to simply understand weather am I Enrolled partner or I need to enrol to become a partner again
Assume I’m not a partner yet so tried to re-join or join the partner program but I'm in a constant loop where I can’t go next after selecting my Partner options can be seen below
Please if you cloud assist/guide me hat would be much appreciated.
Many Thanks
@JillArmour Hi Jill many thanks for your reply please find my conversation with Microsoft below.
Hi Samyutha,
As I have said in a few of my previous emails the MPN ID I know I have already provided several times. I’m providing the again here below
MPN ID: Microsoft Partner Network account MPN ID 6390030
If this is not correct please guide me to get my MPN ID and if I don’t have and Partner account which you can check then please help me become a Microsoft partner!
If you can’t help me with any of these requests then please direct me to someone superior to you or a Team who can help me to resolve my issue.
Thanks
Previous emails:
Hi Samyukhta.
I did provide my MPN ID which I know is/was associated with this account for reference please read the attached email from Microsoft.
MPN ID: Microsoft Partner Network account MPN ID 6390030
Now I’m confused about whether I have a Partner account still with Microsoft or if I need to enrol for this program again below is the reason why I came to this conclusion as in the below screen-shot under my dashboard it stated that couldn’t find my login as a Microsoft partner.
Assume I’m not a partner yet so tried to rejoin or join the partner program but am in a constant loop where I can’t go next after selecting my Petner options can be seen below
Thanks I have send this before but not sure if that has gone through.
