can't enroll to Microsoft Partner program

Copper Contributor

I tried to join the partner program but am in a constant loop where I can’t go next after selecting my Partner options. can anyone help please.

 

Thanks

7 Replies

@Ahmad_Ali1070 what is the issue you are having? I don't know much about this, but can you tell me in more detail where you are getting stuck and share screenshots so I can try and get you some information or resources to follow? 

 

 

@JillArmour 

@JillArmour 

Many thanks, Jill for your reply. :)

before I explain the above issue I would like to briefly explain how and why I have come to this.

this story goes back to 14/02/2022 and below is my last email chain with Microsoft Support

 

------

Hi Team,

When I try to log on to the MS partner portal that’s what I get which means simply I’m not even an MS Partner yet so how come I got the MPN ID? I’m Simply Confused Please help.

 

Ahmad_Ali1070_0-1708351519883.jpeg

 

From: Microsoft Support <email address removed for privacy reasons>
Sent: 09 February 2022 16:41
To: Ahmad Ali <email address removed for privacy reasons>
Subject: Regarding Your Microsoft Partner Network accoun... - TrackingID#2201250040009591

Dear Ahmad,

Thank you for your inquiry about your Microsoft Partner Network account in Partner Center.
We reviewed this request with the team, and the issue is the listed address. At the moment, it is too generic. Please update the address on your Microsoft Partner Network account MPN ID 6390030 with additional specifics like a room, suite, floor, etc. that pertains to just your entity.

Please let us know if there are any further questions.

Thank you and best regards,

Microsoft Partner Network support team

 

after that I have not heard back from Microsoft but meanwhile I have change my Registered Company address because Microsoft didn't like my previous company address and with I wanted to either update my company Address or enrol again to become Microsoft Partner with I have logged a new support ticket with Microsoft for that ticket summary is below 

 

Definitely I love to appeal, which Vetting process are you actually talking about? Can you please guide me?

 

And why are you ignoring my attached or previous emails ?

 

 

PREVOIUS Conversation with you!

 

Hi Samyutha,

 

As I have said in a few of my previous emails the MPN ID I know I have already provided several times. I’m providing the again here below

 

MPN ID: Microsoft Partner Network account MPN ID 6390030 

 

 

If this is not correct please guide me to get my MPN ID and if I don’t have and Partner account which you can check then please help me become a Microsoft partner!

 

If you can’t help me with any of these requests then please direct me to someone superior to you or a Team who can help me to resolve my issue.

 

Thanks

 

 

 

 

Previous emails:

 

Hi Samyukhta.

 

I did provide my MPN ID which I know is/was associated with this account for reference please read the attached email from Microsoft.

 

MPN ID: Microsoft Partner Network account MPN ID 6390030 

 

Now I’m confused about whether I have a Partner account still with Microsoft or if I need to enrol for this program again below is the reason why I came to this conclusion as in the below screen-shot under my dashboard it stated that couldn’t find my login as a Microsoft partner.

 

Ahmad_Ali1070_1-1708351916685.jpeg

 

 

Assume I’m not a partner yet so tried to rejoin or join the partner program but am in a constant loop where I can’t go next after selecting my Petner options can be seen below

 

Ahmad_Ali1070_2-1708351916693.jpeg

 

 

Ahmad_Ali1070_3-1708351916694.jpeg

 

Ahmad_Ali1070_4-1708351916697.jpeg

 

 

From: Samyuktha M <email address removed for privacy reasons>
Sent: 31 January 2024 17:02
To: Ahmad Ali <email address removed for privacy reasons>
Subject: TrackingID#2201250040009591 - TrackingID#2401290040005354

 

Dear Ahmad, 

  

Please share with us the MPN ID/Tenant ID number so we can complete the verification process on your account, unfortunately, with your email address we do not have access to your current status. 

  

Thank you and best regards, 

Microsoft Operations 

 

 

 

 

 

Ahmad_Ali1070_5-1708351916698.png

 

Ahmad Usman Ali

CEO at IT-TEK Solutions, Ltd.

 

Mobile: 07427612738

Email: email address removed for privacy reasons

 

 

www.itteksolutions.co.uk

        
 Ahmad_Ali1070_6-1708351916699.png

 

  Ahmad_Ali1070_7-1708351916699.png

 

   Ahmad_Ali1070_8-1708351916700.png

 

 Ahmad_Ali1070_9-1708351916700.jpeg

 

 

 

 

 

 

 

This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute, or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system.

 

 

From: Samyuktha M <email address removed for privacy reasons>
Sent: 06 February 2024 15:21
To: Ahmad Ali <email address removed for privacy reasons>
Subject: TrackingID#2201250040009591 - TrackingID#2401290040005354

 

Dear Ahmad,  

  

We have attempted twice to reach you to receive the documents required to continue with the vetting process without response. So, we shall close your ticket.  

If you wish to appeal, please reply to this email and attach the documents needed to proceed with the Vetting Process.  

  

Thank you and best regards,  

Microsoft Operations 

 

Samyuktha M <email address removed for privacy reasons>

 

Dear Ahmad,  

  

We have attempted twice to reach you to receive the documents required to continue with the vetting process without response. So, we shall close your ticket.  

If you wish to appeal, please reply to this email and attach the documents needed to proceed with the Vetting Process.  

  

Thank you and best regards,  

Microsoft Operations 

--------------------------------

 

so with that the case is closed and I'm struggling since then to whom should I contact to simply understand weather am I Enrolled partner or I need to enrol to become a partner again 

Assume I’m not a partner yet so tried to re-join or join the partner program but I'm in a constant loop where I can’t go next after selecting my Partner options can be seen below

 

Ahmad_Ali1070_10-1708352066953.jpeg

 

 

Ahmad_Ali1070_11-1708352066954.jpeg

 

Ahmad_Ali1070_12-1708352066957.jpeg

 

Please if you cloud assist/guide me hat would be much appreciated. 

 

Many Thanks

@JillArmour Hi Jill many thanks for your reply please find my conversation with Microsoft below.

 

Hi Samyutha,

 

As I have said in a few of my previous emails the MPN ID I know I have already provided several times. I’m providing the again here below

 

MPN ID: Microsoft Partner Network account MPN ID 6390030 

 

 

If this is not correct please guide me to get my MPN ID and if I don’t have and Partner account which you can check then please help me become a Microsoft partner!

 

If you can’t help me with any of these requests then please direct me to someone superior to you or a Team who can help me to resolve my issue.

 

Thanks

 

 

 

 

Previous emails:

 

Hi Samyukhta.

 

I did provide my MPN ID which I know is/was associated with this account for reference please read the attached email from Microsoft.

 

MPN ID: Microsoft Partner Network account MPN ID 6390030 

 

Now I’m confused about whether I have a Partner account still with Microsoft or if I need to enrol for this program again below is the reason why I came to this conclusion as in the below screen-shot under my dashboard it stated that couldn’t find my login as a Microsoft partner.

 

Ahmad_Ali1070_0-1708368309884.jpeg

 

 

Assume I’m not a partner yet so tried to rejoin or join the partner program but am in a constant loop where I can’t go next after selecting my Petner options can be seen below

 

Ahmad_Ali1070_1-1708368309893.jpeg

 

 

Ahmad_Ali1070_2-1708368309894.jpeg

 

Ahmad_Ali1070_3-1708368309897.jpeg

Thanks I have send this before but not sure if that has gone through.

 

@Ahmad_Ali1070 Can you share your support ticket number? I'm also moving your post to our Partner Verification and compliance discussion board. Thxs

@Jill_Armour_Microsoft as requested recent Support ticket number is: 2202030040002597 and will also provide previous support ticket numbers in case it might help to understand the case resole ASAP. :)

TrackingID#2201250040009591
TrackingID#2401290040005354

Many thanks for your help Jill , much obliged.
Hi @Jill_Armour_Microsoft hope this message finds you well. any update on my issue?

Thanks

@Ahmad_Ali1070 hello, I am sending you a DM.