Wrong name on outlook account

Copper Contributor

I bought a phone for my wife, using my credit card, etc.  On opening Outlook on her phone she gets only my inbox; how does she re-establish her own email address inbox?

1 Reply

Hi @timbright2696,

to switch your wife's phone from your Outlook account to hers, follow these steps:

  1. Launch Outlook on her phone.
  2. Tap the menu icon (three horizontal lines)
  3. Scroll down and select the settings gear icon.
  4. In the Accounts section, tap on your email address.
  5. Choose Delete Account to remove your account from the phone (this won't affect your actual Outlook account)
  6. Once your account is deleted, tap on Add Account.
  7. Enter her email address and password, then follow the on-screen instructions to set up her account.

I don't know what phone are you using, so these intructions are general. The main thing for your is to remove / delete your email from your wife's Outlook and add her account.

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Kindest regards,

Leon Pavesic