Oct 28 2017 06:45 AM - edited Oct 28 2017 06:46 AM
We have a case open because starting on Thursday evening (US Time) our users started to notice that nothing was arriving in the Clutter or Other folder.
I've just found out that this isn't affecting just our tenant, but so far the MS support team isn't having any luck getting information from the Exchange/Focused Inbox team on what change they made or plans to resolve.
I was just wondering how many other people/tenants may be seeing this as well?
Oct 30 2017 04:31 AM
I have the same issue and it's driving me crazy, the influx of garbage in my inbox is really annoying. Same thing Thursday night at around 11pm est
Oct 30 2017 08:54 AM
Clutter stopped working in our tenant too on Thursdsay 26th last week.
Oct 30 2017 12:57 PM
Mine stopped working at the same time. I wonder if this is because MS is trying to move everything to the "Focused" application but I can't seem to verify this.
Oct 31 2017 03:42 AM
Mine appears to have started working at 12:30 EST this morning! 10/31
Oct 31 2017 05:29 AM
Nov 01 2017 05:23 PM
Yes - we are all working again now too, and the incident has gone away from the portal. It appears they were not aware that this issue with Clutter also affected Focused Inbox.
Jan 17 2018 10:31 AM
Yes. I am getting complaints also from our staff.
Paul