Apr 06 2017 01:33 PM
Hi
We had Focused inbox activated in our First Release tenant two weeks ago, our users have started to switch over from Clutter and activated Focused Inbox (we have a lot of Mac Outlook users who were blessed by Microsoft to start using it early) suddenly today Focused Inbox just disappeared and started a complete mess in our users inboxes. What is going on? Are we alone?
Apr 06 2017 03:09 PM
You are not alone, we've also had Focussed Inbox disappear for Outlook for Mac 2016.
Our current version is 15.4 (170404).
Mike
Apr 06 2017 04:09 PM
Following a call with MS support, we actually just tried rebooting the Mac, and then restarting Outlook, and the Focussed Inbox function and option on the Organise tab has reappeared.
Outlook is showing version 15.34 (170404).
Mike
Apr 06 2017 10:27 PM
Apr 06 2017 11:44 PM
Agreed, it's been a tough roll out! I think we just have to give Microsoft the benefit of the doubt with whatever technical issues they are facing but I would have loved to have seen more transparency.