SOLVED

Users showing Offline

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Regular Contributor

Is there a setting somewhere that needs to be enabled to show users status. Most of my users are showing offline even when they are active in Outlook, etc. And some of my users are showing Available or In Meeting as normal. Thank you.

1 Reply
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Best Response confirmed by Tim Hunter (Regular Contributor)
Solution

The status (presence indicator) is taken from either Teams or Skype for Business, users "active in Outlook" doesn't count.