11-10-2017 12:47 PM - edited 11-10-2017 12:57 PM
Hey Patrick - sorry for the confusion. It is available for all versions of Office 365 - ProPlus, Business, Home and Personal. I typically use ProPlus in this thread as this is a commercial customer forum, so that is what most people are familiar with.
Just remember, as noted in the original post here, that Focused Inbox is a service-side feature in addition to a client side feature. Meaning, you need to be using an Exchange Online mailbox in order for this to work.
We are in the process of enabling for Outlook.com mailboxes...those will work in 16.0.8730 Version 1711.
11-10-2017 12:56 PM
11-10-2017 01:18 PM
Thanks, i'm on 1711 insiders build now and finally have Focused Inbox, oh happy day!
11-22-2017 08:36 AM
So I'm on version 1708 Semi Annual Targeted. I meet the Outlook version requirement, but it looks like you need to be on the Monthly channel to see the Focused Inbox.
At what point will Semi Annual or Semi Annual Targeted installs (which I imagine is a large percentage of Enterprise users) be enabled for the Focused inbox? And how does enabling Focused Inbox for the Office 365 tenant in Powershell affect us right now? Does it not matter unless we switched to Monthly Channel?
Thanks for any guidance you can provide.
11-27-2017 02:49 PM
11-28-2017 10:02 AM
Lets be honest, Microsoft has done a horrible job with this focus based inbox roll out.
First off i hat the fact that i am now forced to use outlook clients an all devices, some users specially IOS ones like the native client which does not support the focused inbox. Then they go and discontinue clutter without providing notice for hosted clients last weekend. Little to no docs on it available on how to troubleshoot this. Whats sad is that it works great on MAC office version or IOS outlook client but they cant get it right on their own windows versions. Worked 2 hrs with support to get it fixed with no luck. So that tells you there is issues. One would expect that if you move from cluter to focused inbox you give users a transition period to make sure it works before you force it down their throat. But i guess this is to much to think of at the new Microsoft.
On that topic, are the focused or other messages tagged so one can write a rule to move it to a folder ?
11-28-2017 01:16 PM
I can also verify that Clutter stopped working for our entire tenant with no warning or explanation, and no action taken by us. We're on the deferred channel, Version 1705 Build 16.0.8201.2209 with no FI.
Terrible communication from MS here.
11-28-2017 01:20 PM
Ditto Alex on this one. Communication has been terrible, but the decision underlying to abandon Clutter which then eliminates all non-Outlook mail apps is unforgivable given the lack of development and features the mobile Outlook apps contain.
11-28-2017 11:32 PM
Same here, but not for the entire tenant, 'just' for some users (including me). And it was not the first case this happend, and it was definitely not triggered by the user, like trying FI which turns off Clutter - it just got turned off. I know, it can be turned on anytime and then it works again, still, it's a disaster what is happening here.
11-29-2017 07:26 AM
Just to make sure I understand correctly, even though build numbers matched for monthly and targeted channels in September, the functionality does not match? I was under the impression that the targeted channel caught up to feature sets in the monthly channel at that point and then they were locked for testing until Semi-Annual comes out.
If there is truly a difference, then the build numbers need to be different to reflect it.
11-29-2017 07:33 AM
12-04-2017 09:28 AM
12-12-2017 02:35 PM
12-14-2017 09:01 AM
I don't understand. I have Outlook 2016 version 1711 and I have focused inbox enabled. It works fine in OWA but my local client does not have the option to enable focused inbox. I've looked at every tab including the view tab and nothing.
Can anyone help?
12-14-2017 09:21 AM
according to the notes in the OP v1711 took care of the need to enable MA. Never the less yes MA is enabled on the client side and by default, it is supposed to be enabled on the tenant.
12-14-2017 02:48 PM
12-14-2017 06:42 PM
It is connected to an office 365 business account. I've tried two different pc's at two different locations, none of them have the option of focused inbox even though it is enabled online.
12-29-2017 09:08 AM
Looks like I'm spitting into a hurricane regarding the feature, but the article's good. The point about version 1711 is key, as my client was advised by PSS to turn off modern auth in order to disable Focused Inbox completely. That's not a great trade-off, and irrelevant given the change at v1711. (Client is at 1702.)
This customer is 15000+ plus seats, so not huge, but not mom-&-pop either. FI doesn't fit the way they use email. The inability to disable the feature along with the Outlook prompt to turn it on will translate to calls to their help desk.
The client is pursuing other methods of delivering feedback to Microsoft, and I'd value your take on this. The rollout feels heavy-handed to this client; they believe that Microsoft could deliver the feature with a much lighter touch, if they were simply to provide a registry key (or keys) to disable FI itself and the user opt-in.
12-29-2017 10:14 AM
I finally got it to work but I had to enable modern auth even with v1711 installed. Very frustrating....
12-29-2017 10:56 AM
You can manage Focused Inbox at the org level, and disable it for everyone. Detail can be found here: https://support.office.com/en-US/article/Configure-Focused-Inbox-for-everyone-in-your-organization-6...
From there, there will not be a prompt to turn it on. Individual users can still manage to turn it on in Outlook themselves, if they so choose since they like the feature.
01-01-2018 11:56 PM
It FINALLY, AUTOMATICALLY showed up!!! That was a loooong wait but I'm glad it's finally here.
01-02-2018 08:30 AM
I use another e-mail provider that I access using IMAP now, and I understand that Focused Inbox isn't going to be available for this mailbox on my Windows 10 Outlook 2016 (Office365,Monthly) client.
This provider does offer an on-line Exchange Server - does, or will this support Focused Inbox, or is that only available with Microsoft hosted Exchange Online?
Is there, or will there be, a way for me to add an IMAP account to Outlook.com or Office365.com so that it will get Focused Inbox on my Outlook 2016 client?
01-16-2018 06:19 AM
Hi, I have Outlook Version 1705 but unable to see Focus Inbox through View Tab or anyhow Can you please help on this?
01-16-2018 06:48 AM
You will need to upgrade Office 365 ProPlus, ideally to version 1711 or greater to have any chance of seeing the Focused Inbox. The means being on the Monthly Channel at which point you should have access to the Focused Inbox. This has a few more details - Update on Focused Inbox and our plans for Clutter, including upcoming channels other than the monthly channel that will also support the Focused Inbox.
03-20-2018 01:58 PM
We have 1803 rolling out now to our users, (Semi Annual Targetted). Focused Inbox does not appear to be present.
Based on the discussion and links you have sent, it should be active. Are we missing anything else that should make it available for our users?
We have some users on Monthly, and Focused Inbox works great, but when we downgrade to 1803 Semi Annual Targetted, it doesnt come back.
03-21-2018 05:02 AM
Semi-Annual Channel (Targeted) should have received Focused Inbox on March 13, 2018 with
Version 1803 (Build 9126.2072), according to https://technet.microsoft.com/en-us/mt465751
Have you correctly configured Focused Inbox for everyone in your organization?
03-21-2018 06:26 AM
04-09-2018 08:41 AM
I'm going to take a wild guess that nobody had the smarts to create a registry key or group policy for us admins to disable focused inbox on a per computer or per user basis. No of course not that would be the competent thing to do.
05-15-2018 04:15 AM
No, As that would require us to configure this on every single portal past present and future as opposed to once in one central location during OSD
10-17-2018 12:25 PM - edited 10-19-2018 01:35 AM
Outlook 1809 10827.20181 on both work & home machine
Work, domain joined computer gets Focused Inbox fine.
Home non-domain joined machine using the same Office 365 WORK account does NOT
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