May 02 2017 04:04 PM - edited Nov 10 2017 01:02 PM
Edited: Nov 10, 2017 with updated information.
Focused Inbox is coming to an Outlook near you! Here is an update on our status for Outlook 2016 for Windows. If you want to see our latest for other platforms, see our blog post, as these details haven’t changed.
Note: we have provided admins the ability to control the rollout of Focused Inbox in their organizations. For more details, read our blog post on admin controls.
Rollout status
As a reminder, there is a client and service side component required for Focused Inbox to appear in Outlook. The user’s mailbox in Office 365 & Outlook.com must receive a service side update to be Focused Inbox enabled. Secondly, the user must have a build of Outlook that includes the client-side updates necessary for Focused Inbox to appear.
Service side status:
We deployed to 100% of Office 365 (Exchange Online) and Outlook.com mailboxes. This is no longer a factor in availabilty.
Client side status:
There are a few client side requirements:
Oct 24 2017 08:22 AM
Oct 24 2017 10:56 AM
>> eventually gmail
When the "Microsoft cloud" is supported in outlook desktop, then it will work in gmail... because the ms cloud is outlook.com on the backend syncing with gmail and the account is added as exchange. At this time, other imap servers are not expected to be supported (they are using the gmail api to sync to the 'microsoft cloud').
I understand the process on the apps for separating focused that aren't on exchange is a bit different than it is for exchange accounts - basically bulk or not bulk. Could outlook desktop do this? Sure... but they need to update Outlook to add filters for it. It's easier to add the process to the server and tweak the algorithm as needed for millions of accounts at once, instead of adding the sorting process client side and pushing out updates to everyone.
If enough people request it, they might add it to a future version - https://outlook.uservoice.com/forums/322590-outlook-2016-for-windows/suggestions/31892239-focused-in...
Oct 24 2017 11:05 AM
Oct 24 2017 11:08 AM - edited Oct 24 2017 11:08 AM
You need to provide a way to flip this feature on faster for deferred channel. You killed our users ability to use clutter without providing a replacement for the service. This has caused a lot of disruption in our org. Clutter never should have been disabled for ANY user that was not on focused inbox already. When I asked about this in august you said it would hit first release for deferred in October, then I guess backed out on that date. This rollout has been a joke.
Oct 24 2017 11:10 AM
Oct 24 2017 11:47 AM
Oct 24 2017 11:48 AM
Oct 24 2017 03:15 PM
Allen,
If one of our admins ran the powershell commands to enable Focused at the tenant level, would that turn off clutter for the end users?
Set-OrganizationConfig -FocusedInboxOn $True
Oct 24 2017 05:42 PM
Oct 24 2017 07:05 PM
Oct 24 2017 07:10 PM
Oct 30 2017 02:42 PM
Oct 30 2017 09:10 PM
Focused Outlook coming to an Outlook near me? It's not coming to my outlook so do I have to check in the businesses's nearby? Is this some sort of treasure hunt?
I am a partner but this brainless roll out of a "feature" is so typical and makes it hard to stay loyal(or see the worth of moving up the partner ladder). I am a very savvy problem solver and I am 2 hours deep and no closer to either turning clutter back on or getting "focused inbox" on in Outlook 2016.
Well at least they actively warned me that the change was coming....Oh wait they didn't do that at all, I have to wait for it to stop working and then stumble onto this article(which doesn't offer a working solution).
Thanks Bill! Way to leave me flat footed when my client CEO is bitching about his clutter not working. Makes me look so good talking them out of G Suite that I have to type in complex code to change basic settings. Really? Should I still be calling this clunker BPOS?
Oct 30 2017 10:35 PM
@Ricky Thomas wrote:
I'm sure someone else has asked them same question but what I don't get is why Focus inbox is available for my Android app and not Outlook 2016, seems pretty goofy.
Focused vs Other has been in the mobile apps for a long time, before it started rolling out to EXO mailboxes. That said, if you're seeing Focused inbox in OWA (web, not mobile) but not your desktop then you should check that your desktop client is fully updated.
Oct 31 2017 08:18 AM
Oct 31 2017 08:26 AM
Oct 31 2017 08:53 AM
Oct 31 2017 11:03 AM
Sorry, but my client did not do anything to turn on FI. In fact both his clutter and my clutter stopped working at pretty much the exact same time last Thursday at 4 and we are on completely separate tenants. So, clearly it is some sort of multi-tenant update pushed out on the back end.
In any case I have turned clutter back on for both of us. I was trying to move forward with Focused inbox, but after trying every article I could find and spending a couple of hours with support last night it is just not working in Outlook 2016 on several machines.
I'm not going to apologize for being annoyed about this. When clutter was first rolled out we got e-mails explaining it. Now I guess we have to monitor a blog to find out about this stuff and even still it would not have warned me that it was going to be changed for me when it was.
Oct 31 2017 01:00 PM
Oct 31 2017 01:18 PM
For years it's been the same.
My feeling is that ANYTHING that is going to happen to my tenant should be appearing in the Message Center in my tenant's Admin Center. That should be the sole source of information for my tenant. I shouldn't have to hunt down the information in a dozen or more different places.