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Unable to save all attachments to a shared network drive

%3CLINGO-SUB%20id%3D%22lingo-sub-168926%22%20slang%3D%22en-US%22%3EUnable%20to%20save%20all%20attachments%20to%20a%20shared%20network%20drive%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-168926%22%20slang%3D%22en-US%22%3E%3CP%3E%3CEM%3EHi%20Team%2C%3C%2FEM%3E%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%3CEM%3EWe%20are%20facing%20the%20similar%20issues%20with%20Office%202010.%20Need%20your%20suggestions%20on%20that.%3CBR%20%2F%3E%3C%2FEM%3E%3C%2FP%3E%0A%3CP%3E%3CEM%3ELast%20updated%3A%20January%2017%2C%202018%3C%2FEM%3E%3C%2FP%3E%0A%3CP%3E%3CSTRONG%3EISSUE%3C%2FSTRONG%3E%3C%2FP%3E%0A%3CP%3EWhen%20you%20attempt%20to%26nbsp%3B%3CSTRONG%3ESave%20All%20Attachments%3C%2FSTRONG%3E%26nbsp%3Bfrom%20an%20email%20to%20a%20shared%20network%20drive%2C%20nothing%20happens.%20This%20issue%20is%20seen%20on%20version%2016.0.8518.1000%20and%20higher.%3C%2FP%3E%0A%3CP%3E%3CSTRONG%3ESTATUS%3A%20WORKAROUND%3C%2FSTRONG%3E%3C%2FP%3E%0A%3CP%3EMicrosoft%20is%20aware%20of%20this%20issue%20and%20working%20on%20a%20fix.%20In%20the%20meantime%2C%20you%20can%20try%20one%20of%20these%20workarounds%3A%3C%2FP%3E%0A%3CUL%3E%0A%3CLI%3ESave%20the%20documents%20to%20your%20own%20computer%2C%20and%20then%20copy%20them%20to%20the%20shared%20network%20drive.%3C%2FLI%3E%0A%3CLI%3ESave%20the%20documents%20one%20at%20a%20time%20to%20the%20shared%20network%20drive.%3C%2FLI%3E%0A%3C%2FUL%3E%0A%3CP%3EInformation%20for%20this%20issue%20is%20also%20provided%20in%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fsupport.office.com%2Fen-us%2Farticle%2Funable-to-%2522save-all-attachments%2522-to-a-shared-network-drive-4e9d1fd2-3a4b-4a22-acd0-2ff1217edd8c%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3EUnable%20to%20%22Save%20all%20attachments%22%20to%20a%20shared%20network%20drive%3C%2FA%3E.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EThank%20you!%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3ERegards%2C%3C%2FP%3E%0A%3CP%3EAnkur%20Raturi%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-218051%22%20slang%3D%22en-US%22%3ERe%3A%20Unable%20to%20save%20all%20attachments%20to%20a%20shared%20network%20drive%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-218051%22%20slang%3D%22en-US%22%3E%3CP%3EPlease%20raise%20the%20priority%20on%20this.%20This%20heavily%20impacts%20work%20productivity%20not%20being%20able%20to%20save%26nbsp%3Bmultiple%26nbsp%3Battachments%20together%20to%20a%20shared%20network%20drive.%20That%20is%20where%20our%20work%20folders%20are%20kept.%20Personal%20folders%20are%20not%20stored.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-215623%22%20slang%3D%22en-US%22%3ERe%3A%20Unable%20to%20save%20all%20attachments%20to%20a%20shared%20network%20drive%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-215623%22%20slang%3D%22en-US%22%3E%3CP%3EI%20was%20hoping%20that%20there%20would%20have%20been%20some%20movement%20on%20this%20item%20but%20it%20does%20not%20seem%20to%20be%20a%20priority%20for%20Microsoft.%20I%20would%20have%20thought%20an%20introduced%20bug%20like%20this%20would%20be%20one%20they%20would%20be%20eager%20to%20squash....%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-198420%22%20slang%3D%22en-US%22%3ERe%3A%20Unable%20to%20save%20all%20attachments%20to%20a%20shared%20network%20drive%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-198420%22%20slang%3D%22en-US%22%3E%3CP%3Ewe%20are%20also%20waiting%20for%20a%20fix%2C%20issue%20also%20seems%20to%20relate%20to%20the%20%22save%20as%22%20function%20when%20saving%20an%20email.%20It%20saves%20fine%20to%20local%20drives%20but%20not%20network%20drives%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-172518%22%20slang%3D%22en-US%22%3ERe%3A%20Unable%20to%20save%20all%20attachments%20to%20a%20shared%20network%20drive%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-172518%22%20slang%3D%22en-US%22%3E%3CP%3Ei'm%20waiting%20too...%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Ankur Raturi
New Contributor

Hi Team,

 

We are facing the similar issues with Office 2010. Need your suggestions on that.

Last updated: January 17, 2018

ISSUE

When you attempt to Save All Attachments from an email to a shared network drive, nothing happens. This issue is seen on version 16.0.8518.1000 and higher.

STATUS: WORKAROUND

Microsoft is aware of this issue and working on a fix. In the meantime, you can try one of these workarounds:

  • Save the documents to your own computer, and then copy them to the shared network drive.
  • Save the documents one at a time to the shared network drive.

Information for this issue is also provided in Unable to "Save all attachments" to a shared network drive.

 

Thank you!

 

Regards,

Ankur Raturi

4 Replies
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i'm waiting too...

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we are also waiting for a fix, issue also seems to relate to the "save as" function when saving an email. It saves fine to local drives but not network drives 

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I was hoping that there would have been some movement on this item but it does not seem to be a priority for Microsoft. I would have thought an introduced bug like this would be one they would be eager to squash....

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Please raise the priority on this. This heavily impacts work productivity not being able to save multiple attachments together to a shared network drive. That is where our work folders are kept. Personal folders are not stored.

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