Unable to Create Alerts for shared mailboxes

Copper Contributor

Hi need you assistance on how to 

Create Alerts for shared mailboxes. Create rule in Outlook but not working for Shared Mailboxes

1 Reply
You need to be a bit more specific here. What do you mean by "alert", is this an Inbox rule you're configuring, or perhaps something like an Activity alert/Alert policy? Where are you configuring it?
If you're trying to create a rule for a shared mailbox, make sure you've added the mailbox as additional account in Outlook first. Or just use OWA instead.