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C_Rick01's avatar
C_Rick01
Copper Contributor
Jan 31, 2023

Unable to add members to Group

Is this because I'm using the free MS365? I have a ~5y old bought version of Outlook, but am trying to use the free internet MS365 version for a mixed Group of Mac/Google/MS people needing to access...
C_Rick01's avatar
C_Rick01
Copper Contributor

C_Rick01 

Finally managed to id the right Chat help; they confirmed this feature is only available if ALL members of the intended group subscribe to MS365... which unfortunately is not going to happen with such a mixed group. 

 

DMeisner's avatar
DMeisner
Copper Contributor
Mar 30, 2023

C_Rick01 I'm having the same issue and I don't believe the answer you were given.

 

The group I'm dealing with already has members that are not MS365 subscribers. These were added when the group was created and the group is working great with them. We have @hotmail.com, @outlook.com, @live.com, @msn.com, @att.net, @aol.com, @gmail.com, and others.

 

I'm trying add a couple more individuals to the group - one happens to be a MS365 subscriber. There is a @live.com account and other one is a @hotmail.com.

So I'll be trying to get my own support chat going on this. If it get's resolved, I'll report back.

  • C_Rick01's avatar
    C_Rick01
    Copper Contributor
    Mar 30, 2023

    DMeisner 

    Great, let me know - especially if you ever manage to include an iOS user with no MS or Gmail account!

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