The operation failed..." when selecting Manage Rules & Alerts

[jlevine152003]

I know that Microsoft says this problem has been fixed but I have a client who continues to have this error in Outlook 2013 on one computer and Outlook 2016 on a second computer.  

Both machines have been updated to the latest version of their respective programs.  

Any other thoughts?

Thanks in advance

[#2]

@jlevine152003 

Is your one an MSI (product key activated) or Click2Run?

If MSI:

• make sure updated security patch is installed.
• If you can uninstall and reinstall, check that.

If o365/C2R:

• Update Office through MS Word.
• Run Online Repair.
• Uninstall and reinstall from portal.

Refer official MS page for this:

https://support.office.com/en-us/article/outlook-error-the-operation-failed-when-selecting-manage-ru...

Regards,

Akshay | Apps4Rent