The operation failed..." when selecting Manage Rules & Alerts

Copper Contributor

I know that Microsoft says this problem has been fixed but I have a client who continues to have this error in Outlook 2013 on one computer and Outlook 2016 on a second computer.  


Both machines have been updated to the latest version of their respective programs.  


Any other thoughts?


Thanks in advance

1 Reply



Is your one an MSI (product key activated) or Click2Run?



  • make sure updated security patch is installed.
  • If you can uninstall and reinstall, check that.


If o365/C2R:

  • Update Office through MS Word.
  • Run Online Repair.
  • Uninstall and reinstall from portal.


Refer official MS page for this:




Akshay | Apps4Rent