The Linked image cannot be displayed error in an Outlook email message

Copper Contributor

My team uses CRM Dynamics and, through it, emails are sent to my company. The email that is sent has images that are referenced by HTML code, which works normally, except (And only in these cases) when I insert the Sharepoint images link.


When I reference the link of images stored in Sharepoint in the code, those images are not loaded in the email and instead a red icon and the error message below appear. I performed the settings described in the documentation provided by Microsoft (Documents below), however, none of them worked.


The error only occurs with images stored in Sharepoint. Everything else works fine.

Error message: The linked image cannot be displayed. Perhaps the file was moved, renamed, or deleted. Make sure the link points to the correct file and location


Documentation used as referrence:



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