The free / busy dates are shown as slashes in the Scheduler

[Avi Goldstain]

we have a problem that some users free / busy is shown as slashes in the Scheduler when we try to create a meeting

when we delete the user from the local outlook cache and select it again from the gal using the to box 
it shows the free/busy Schedule ok 
we have outlook 2016 and exchange 2013 local install
please advice

[#2]

Seems like it's an issue with outdated entries in the name cache, clearing those should resolve it for you.

[#3]

thanks for the reply
removing them didn't help
after they been added again
the problems occur again
i see the problem with users in groups to
when i had the group the free/busy dont show
when i had the user its ok
i've check it on different outlook version on a different computer
and i see the same issue with the same users
its seems like every user cant see different users free\busy
weird