Text predictions unexpectedly become unavailable and are missing in Outlook options

[pberg5150]

I don't see the option in outlook anymore and this was the greatest feature.  Does anyone know how to get it setup again or is this going to be corrected by Microsoft?

[#2]

Is this the Desktop app, or Outlook for the Web (OWA)?

[#3]

this is the outlook for 365 for my desktop

[#4]

@pberg5150 

The checkbox for this in the Desktop app is under File > Options > Mail:

[#5]

@Hal_Hostetler My system doesn't show this option anymore, why would it go away

[#6]

Interesting. I did some checking and, while I can find a number of posts with the issue, I've yet to find a conclusive fix. I did find one post that offered a registry edit that might work. In this post, the person was looking for a way to turn it off organization wide and found it was controlled by this registry key:

HKCU\SOFTWARE\Microsoft\Office\16.0\Common\MailSettings

Set DWORD "InlineTextPrediction" on (1) or off (0)

I checked my installation and this DWORD is not present, so it would be a default; adding it might force Outlook to show the checkbox. I cannot verify it one way or the other and if you have any reservations about editing the registry, by all means DO NOT! In several of the other posts I found, the setting came back all by itself. The post I reference is here:

https://www.reddit.com/r/sysadmin/comments/o9pit6/disable_outlook_365_text_predictions_orgwide/