Sync email - Unable to load these settings. Please try again later.

Contributor

For over a week, I have had the message "Unable to load these settings. Please try again later." in my "Sync email" settings in Outlook.com.

Is anyone else having this issue?

11 Replies

@DonnyM 

 

You are definitely not alone in this. It seems to be a known issue, but so far there hasn't been any recent updates from the Microsoft forums.

 

Check out this link:

Outlook.com "Sync Email" settings - "Unable to load these - Microsoft Community

Thank you for the link, it is good to know I'm not alone! Hopefully it will be fixed soon.
They've been at it for close to 3 weeks and it's still not fixed.

I'm also having the same issues.  Simon

 

@DonnyM this seems to be a trending issue. I hope #Microsoft delivers a solution to this soon. I have been receiving daily sync error emails for a connected account that I deleted months ago but i am not able to fix that. This is so annoying

@Bryanbez yes, there is a very active discussion at answers.microsoft.com which seems to show it is a global issue. One or two people are reporting that it is now working again for them. But not for me.

@DonnyM 

Was disconnected from Outlook 2010 Exchange server on March 9th. No reconnection since. Thought it was legacy issue with 2010. Upgraded to Office 2021 on a new PC and cannot find any information on setting up 2021 Outlook so it syncs via Exchange Server like 2010. Spent 3 hours on Chat with MS agent and he's finally passed me over to the Outlook.com team. All I want is my non-microsoft email address to sync with outlook.com as it did in 2010 via Exchange Server. 

I have had the issue since I closed an email account end of October last year :(

@DonnyM 

 

Same here. Just added an additional email account, but neither the new nor the existing accounts allow me to forward mail. This has always been a basic feature on any email app I've used and I can't conceive how Microsoft isn't all over this.