Something Went Wrong - adding IMAP account

Copper Contributor

The ost file for an IMAP account got corrupted and would not repair. So I removed the account. I tried to add it again, but I keep getting 'Something went wrong' message.

I can see the test/set-up messages arrive OK if I view the account on another device, so I believe the settings I have are correct.

It seems to be creating a zero byte ost file. I have tried deleting this. I also tried running chkdsk /f to fix any disk errors on the C: drive.
Outlook version 2102(Build 13801.20360)

1 Reply

I eventually managed to add the account by going through Windows Control Panel, and using the Mail option in there to create the account.