Some Gmail accounts have stopped working with Outlook for MAC

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New Contributor

hi

Has anyone come across any issue with Gmail and Outlook for Mac? 

 

My gmail account is still syncing, but the company I do some work for their email stopped syncing on 1st June?!  

This is the new version of Outlook for Mac. Version: 16.51 (210602000) was there any update on or before 1st June that means that something is no longer working?

 

Many thanks in advance

3 Replies
Hello!

We're sorry that you're encountering this sync issue.

Can you please file an in-app bug report via your Outlook for Mac client (Help > Contact Support) so we can troubleshoot this issue with you?

Thank you,
Vivek
Outlook for Mac Team
Hi
Many thanks iwll do
Hi

I have tried spoke to one support person and the just disappeared.

I went back on a couple me times and no support comes to chat.

A complete waste of time!!!

It seems your support doesn't work like Outlook!!!

As I pay money for the product is there any way support could be provided?