SOLVED

Search in Outlook for Mac returns no results

New Contributor

I'm using macOS Monterey v. 12.3.1 and Microsoft Outlook for Mac v. 16.61.

 

According to what Microsoft says, the search function in Outlooks should be working, but it's not. Any ideas?

 

Search in Outlook for Mac returns no results after installing macOS Monterey 12.1

Last Updated: January 13, 2022

ISSUE

After installing the macOS Monterey 12.1 update, search in old versions of Outlook for Mac returns no results.

STATUS: FIXED

This issue has been resolved with the release of Office for Mac version 16.57 (22011101). 

1 Reply
best response confirmed by SavvyChris (New Contributor)
Solution

Response from MS fixed the problem:

 

With regard to the search issue, please make sure that there isn't any Outlook Profile Folder (Main Profile folder) added in Privacy window because, if Outlook Profile is added in the Privacy window then, search will not work. 

If there isn't any folder added in the Privacy window then, let’s re-index the hard drive and see if that makes any change to Outlook.


Please follow the steps listed below to do so:
1. Open System Preferences and select the Spotlight.
2. Click the Privacy tab.
3. Click Finder and then under Locations click your computer name
4. Drag the Macintosh HD to the Privacy tab and wait for some time (5-10 mins).
5. From the Privacy window, select the HD and then click the minus (-) button near the bottom left of the window.

6. Wait 1 hour.