Nov 19 2017 11:28 AM
I have email in spam folder that I want in my inbox. I have spam in my inbox that I want in my spam folder. What is there to entering a rule and having it work all the time?
Feb 09 2018 09:35 AM
Feb 10 2018 08:16 AM
You should not use rules.
Use instead the Junk Email Filter:
Feb 11 2018 06:36 PM
Thanks Sal. The problem is I get my bank balance everyday. It always goes into spam. I did mark it that it was not junk but seems I have to do it everyday. What can I do to make it a permanent move to my in box?
Feb 12 2018 01:28 AM
Have a look at the spam settings: do you have the sender listed (also) in blocked senders or in blocked domains?
Feb 12 2018 04:36 AM
Feb 12 2018 05:45 AM
In my experience, most problems like yours come out from inconsistencies in junk email settings in Outlook.
First of all, is perhaps the junk email completely disabled? Second, are there senders/domains both blocked and allowed?
Please double check all...
If it still fails, you can try to empty completely all blocked and allowed lists of sender/domains and start over.
Good luck.
Feb 13 2018 07:37 AM
Jul 10 2018 09:25 AM
I have been marking specific messages for... years... as "Not Junk" and the usual response is "X will no longer be considered Junk" or words to that effect. Of course Outlook then consistently "forgets" that re-classification. If I understand your recommendation, ignore that option and manually add safe senders to the safe senders list and vice versa, right? Happy to do that but why offer a "Not Junk" option that doesn't work? Inside joke from Redmond?