SOLVED

revert to legacy outlook

Copper Contributor

I am not happy using the outlook app and want to go back to the legacy outlook.  I do not have the toggle displayed to revert.  How can I resolve this problem permanently. I found a way yesterday but when I open outlook this morning the app is the only option available

2 Replies
best response confirmed by Peter_Godwin (Copper Contributor)
Solution

Hi Peter,

The new Outlook Desktop App preview is using "olk.exe" and the Classic Outlook Desktop App "outlook.exe".

Please open a run box (Windows+R) > Type "outlook.exe" > Press "OK" to start the Classic Outlook Desktop App.

@MathieuVandenHautte 

 

Thank you for your response, you are right I had two outlooks in the system, it was the outlook pre that was causing the problem. All has now been resolved thanks to Microsoft Support