Request for Assistance with Microsoft Office Attachment Issue on MacBook Air

Copper Contributor

Dear All,


I am writing to request your assistance with a compatibility issue that I have been unable to resolve on my MacBook Air. I am unable to open or download Excel attachments in my email, despite having the latest version of Mac OS and a Microsoft Business Basic email license as well as an Office apps for Business apps license.

I have tried uninstalling and reinstalling Microsoft Outlook, as well as updating to the latest version of Mac OS. However, I have not been able to resolve the issue.

I would greatly appreciate any guidance or assistance you can provide in finding a solution to this problem. I am hoping that together we can resolve this issue and ensure smooth operation of Microsoft Office on my MacBook Air.

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