Problem searching shared mailbox, defined as an additional account (outlook 2016 on premise)

%3CLINGO-SUB%20id%3D%22lingo-sub-2014087%22%20slang%3D%22en-US%22%3EProblem%20searching%20shared%20mailbox%2C%20defined%20as%20an%20additional%20account%20(outlook%2020016%20on%20premise)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2014087%22%20slang%3D%22en-US%22%3E%3CP%3EExchange%202016%3CBR%20%2F%3EWhen%20searching%20in%20a%20shared%20box%2C%20defined%20as%20additional%20account%20in%20the%20same%20profile%2C%20no%20results%20are%20obtained%20unless%20you%20click%20%22Search%20in%20subfolders%22.%3C%2FP%3E%3CP%3EThe%20account%20set%20in%20cache%20mode.%3C%2FP%3E%3CDIV%20class%3D%22mceNonEditable%20lia-copypaste-placeholder%22%3E%26nbsp%3B%3C%2FDIV%3E%3CDIV%20class%3D%22mceNonEditable%20lia-copypaste-placeholder%22%3E%26nbsp%3B%3C%2FDIV%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%222020-12-24_12-30-29.jpg%22%20style%3D%22width%3A%20615px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F242692i2740334B53FF4DAD%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20role%3D%22button%22%20title%3D%222020-12-24_12-30-29.jpg%22%20alt%3D%222020-12-24_12-30-29.jpg%22%20%2F%3E%3C%2FSPAN%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%222020-12-24_12-32-34.jpg%22%20style%3D%22width%3A%20978px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F242693i3C4040EDB3A2B550%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20role%3D%22button%22%20title%3D%222020-12-24_12-32-34.jpg%22%20alt%3D%222020-12-24_12-32-34.jpg%22%20%2F%3E%3C%2FSPAN%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%222020-12-24_12-36-38.jpg%22%20style%3D%22width%3A%20973px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F242694iAF545B180B3C7032%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20role%3D%22button%22%20title%3D%222020-12-24_12-36-38.jpg%22%20alt%3D%222020-12-24_12-36-38.jpg%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3EOffice%20is%20up%20to%20date%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%222020-12-24_12-38-43.jpg%22%20style%3D%22width%3A%20651px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F242695i411AA1EFD8C32801%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20role%3D%22button%22%20title%3D%222020-12-24_12-38-43.jpg%22%20alt%3D%222020-12-24_12-38-43.jpg%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E
Regular Visitor

Exchange 2016
When searching in a shared box, defined as additional account in the same profile, no results are obtained unless you click "Search in subfolders".

The account set in cache mode.

 
 

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Office is up to date

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