Outlook (windows) calendar subscription, appointments off by 1 hour

%3CLINGO-SUB%20id%3D%22lingo-sub-765422%22%20slang%3D%22en-US%22%3EOutlook%20(windows)%20calendar%20subscription%2C%20appointments%20off%20by%201%20hour%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-765422%22%20slang%3D%22en-US%22%3E%3CP%20class%3D%22%22%3EHello%2C%20I%20just%20spent%20about%202%20hours%20online%20and%20on%20the%20phone%20with%20Microsoft%20support%20with%20no%20results.%20I'm%20hoping%20I%20fare%20better%20here!%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EFrom%20Outlook%20(version%201906)%20I%20subscribe%20to%20an%20internet%20calendar%20and%20all%20the%20appointments%2Fevents%20in%20this%20calendar%20are%20displayed%20as%20one%20hour%20later%20than%20the%20actual%20time.%26nbsp%3B%20All%20my%20other%20calendars%20are%20fine.%26nbsp%3B%20Just%20this%20one%20is%20displayed%20incorrectly.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EBig%20clue%3A%26nbsp%3B%20When%20the%20calendar%20is%20loading%20there%20are%20Send%2FReceive%20errors%2C%20that%20claim%20the%20TZID%20or%20time%20zone%20is%20unrecognized.%26nbsp%3B%20Here%20is%20one%20of%20the%20errors%3A%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSTRONG%3ETask%20'Internet%20Calendar%20Subscriptions'%20reported%20error%20(0x0004001B)%20%3A%20'The%20VEVENT%2C%20%22Holiday%20Concert%20(%232)%22%2C%20defined%20near%20line%20187%2C%20contains%20a%20property%20that%20references%20an%20undeclared%20time%20zone%20with%20a%20TZID%20of%20%22America%2FLos_Angeles%22.%20Outlook%20found%20an%20approximate%20replacement%2C%20but%20note%20that%20some%20of%20your%20appointments%20may%20be%20off%20by%20an%20hour.%20Double-click%20to%20open%20this%20item.'%3C%2FSTRONG%3E%3C%2FP%3E%3CP%3EIn%20fact%2C%20all%20of%20the%20appointments%20are%20off%20by%20an%20hour.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHow%20do%20I%20get%20Outlook%20to%20recognize%20%22America%2FLos_Angeles%22%20as%20a%20valid%20time%20zone%3F%26nbsp%3B%20I%20assume%20that's%20the%20root%20cause%20to%20this%20problem...%20yes%3F%3C%2FP%3E%3CP%3EHelp!!!%26nbsp%3B%20Thank%20you!!%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EFYI%2C%20in%20case%20you%20have%20access%20to%20this%3A%20my%20case%20number%20at%20Microsoft%20Support%20was%201478060928%2C%20and%20it%20is%20not%20resolved!%3C%2FP%3E%3C%2FLINGO-BODY%3E
Highlighted
Occasional Visitor

Hello, I just spent about 2 hours online and on the phone with Microsoft support with no results. I'm hoping I fare better here!

 

From Outlook (version 1906) I subscribe to an internet calendar and all the appointments/events in this calendar are displayed as one hour later than the actual time.  All my other calendars are fine.  Just this one is displayed incorrectly.

 

Big clue:  When the calendar is loading there are Send/Receive errors, that claim the TZID or time zone is unrecognized.  Here is one of the errors:

 

Task 'Internet Calendar Subscriptions' reported error (0x0004001B) : 'The VEVENT, "Holiday Concert (#2)", defined near line 187, contains a property that references an undeclared time zone with a TZID of "America/Los_Angeles". Outlook found an approximate replacement, but note that some of your appointments may be off by an hour. Double-click to open this item.'

In fact, all of the appointments are off by an hour. 

 

How do I get Outlook to recognize "America/Los_Angeles" as a valid time zone?  I assume that's the root cause to this problem... yes?

Help!!!  Thank you!!

 

FYI, in case you have access to this: my case number at Microsoft Support was 1478060928, and it is not resolved!

0 Replies