Outlook web app duplicating email text

Copper Contributor

Hi there,


When replying to or forwarding an email, Outlook (in Firefox) is duplicating the original text. Other than manually deleting the duplicated section, how can this be stopped please?


Many thanks,AB



1 Reply

Hi @Andre_Bravo,

you can try these steps to resolve your issue:

  1. Clear your browser cache:
    browser cache can cause unexpected behavior in your Outlook on the Web.
  2. Try a different browser:
    as you mentioned the issue is occurring in Firefox, you could try using a different browser like Chrome or Edge to see if the problem persists.

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Kindest regards,

Leon Pavesic