Outlook - Show task from one account only - how?

New Contributor

Hello Everybody,

 

I cannot figure out one topic and I am looking for some help. In Outlook, I have two email accounts with the same name, but different domains (so like : name.lastname@aaaa.com and name.lastname@bbbb.com). Both of those accounts have some tasks and Outlook is showing me those all mish-mashed in the view. I was looking for a way to at least separate those tasks or ideally remove tasks from the B domain from the view but I cannot find a proper filter. I found a suggesstion for using "changed by" option but that does not seem to work properly here because the names are the same and outlook keeps giving some weird results (some tasks disappear but not the ones intended, or does not react to the filter etc). Trying to filter out the domain does not bring any results (unless I am doing it wrong). I tried using Outlook Data File condition but this filter just does not seem to work.

 

Any magician here has an idea? :)

5 Replies

@Barszczyk You are using the To-do list or the to-do bar?  If they are in different accounts, you want to filter by account.  To filter in the to-do bar, right click on the field names and choose View settings. 

 

To move them to another account, go to the task module (Ctrl+4 or the task button in the navigation pane) and drag from one task folder to another. 

@Diane Poremsky 

I am using a To-Do Bar. I know where to find view settings. The by account filter does not work correctly or I do not know how to use this.

I made a test with my mailbox and a group mailbox on the same domain.

 

When I used filter Email Account->contains-> "nameofthegroupmailbox", all the tasks were gone.
When I used filter Email Account->contains-> "mylastname" Outlook showed only tasks from the group mailbox.

 

Either this is very inconsistent or I do not know how to use this.

As mentioned, I found the tip to use "changed by" field, which is working fine when filtering group mailbox from my private one, but the field does not seem to work when both accounts have the same name but a different domain - To-Do Bar will just show all the tasks from both accounts.

@Barszczyk  Is the group mailbox added as an account? If not try the owner field. 

 

 

 

 

@Barszczyk  BTW - 

>>

As mentioned, I found the tip to use "changed by" field, which is working fine when filtering group mailbox from my private one,

>>

Changed by should be you - email account applies only to actual accounts added to the profile - and owner should be the mailbox name, depending on permissions. 

 

 

>>

the field does not seem to work when both accounts have the same name but a different domain - To-Do Bar will just show all the tasks from both accounts.

>>

Try using the full email address, not just the name. 

 

Add the changed by, owner, and email account fields to a view and see what the values are - pick the one that is consistent. 

@Barszczyk  click on one of the tasks in your to do bar to open the Task List menu.  Under Arrangement click the expand arrow on the right (line with a down arrow under it) select  view settings from there.  Under Group By... select how to group the tasks.  I opted for Recipient Name which sorts by the person who received the email or created the task. that way I can close their list of tasks (i just see the name but not all their tasks)