Nov 10 2022 05:34 AM
Hello Community,
i have a problem with a couple of Users using the same shared Mailbox.
In outlook 2016 Pro Plus and also in Outlook MS365 App, they are not able to see all Mails in Inbox.
If i search explicit for a pecific Mail, i can find it - and this one is marked in "Inbox". In OWA no Problem. All is shown.
Any Ideas?
Nov 10 2022 09:10 AM
Nov 10 2022 10:03 AM
Hello! You've posted your question in the Tech Community Discussion space, which is intended for discussion around the Tech Community website itself, not product questions. I'm moving your question to the Outlook space - please post Outlook questions here in the future.
Nov 10 2022 10:56 AM
The shared mailboxes are the common mailbox that many users share in their Office 365 account. When the user of the shared mailbox sends an email to another user, then the user will receive the email from the shared mailbox, not from the sender’s mailbox. You can easily recognize the shared mailbox by its name like contact@companydomain, info@companydomain, complaint@companydomain, share@companydomain
Nov 13 2022 11:59 PM
Nov 14 2022 12:03 AM