Hello folks,
After 40 years of working with MS and a variety of your products and services, it is a lame facility that has forced me here to report a catastrophic outlook server failure when sending a simple email. And yes, I am having a dig at the attitude Microsoft takes to its users by preventing any communication as some senior execs got a few broadsides.
I am the receiver of these server failures, the sender is a normal other client. I've been receiving this status for a couple of weeks now on 20% of my incoming email. (I'm getting this from all sorts of users, I've pasted the whole trace as there's nowhere else to communicate this level of failure. My initial research picked up on attempted spam and other misleading causes) The referenced email address of (duc2fait @ gmail.com) appears after the next lines and is key to the cause of this failure, why is the Outlook Server sending there??
Delivery has failed to these recipients or groups:
email address removed for privacy reasons (email address removed for privacy reasons)
Your message co...
Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system isn't accepting connection requests from your email system. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.
For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361.
Diagnostic information for administrators:
Generating server: DU4PR10MB9046.EURPRD10.PROD.OUTLOOK.COM
Total retry attempts: 4
email address removed for privacy reasons
Remote server returned '550 5.4.300 Message expired -> 450 4.2.1 The user you are trying to contact is receiving mail at a rate that;prevents additional messages from being delivered. Please resend your;message at a later time. If the user is able to receive mail at that;time, your message will be delivered. For more information, go to; https://support.google.com/mail/?p=ReceivingRate af79cd13be357-7acb08f5f52si351473585a.647 - gsmtp'
Original message headers:
Received: from AS8PR10MB6222.EURPRD10.PROD.OUTLOOK.COM (2603:10a6:20b:54f::6)
by DU4PR10MB9046.EURPRD10.PROD.OUTLOOK.COM (2603:10a6:10:563::20) with
Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.7982.22; Fri, 20 Sep
2024 05:01:26 +0000
Received: from AS2PR10MB7804.EURPRD10.PROD.OUTLOOK.COM (2603:10a6:20b:64b::15)
by AS8PR10MB6222.EURPRD10.PROD.OUTLOOK.COM (2603:10a6:20b:54f::6) with
Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.7982.21; Thu, 19 Sep
2024 18:01:23 +0000
ARC-Seal: i=1; a=rsa-sha256; s=arcselector10001; d=microsoft.com; cv=none;
b=jehvm8M4IGTO5aatlD5ROKLxxGbCmg+k/eV0QoH1VAu3eGJfh2nUAfN94d6Yu5lJpbVMPv/ZmnKRaQgbv1AVnABJ/ZXnFIFDZP/tcCsh9p36P2cbmK1iQIAmDNpnOBNCHd86KTFgr4N5rDn/mKHpYfxCqjOnV+pqFp0SZvDseqDf4TYR0EEZp7rolLh1byg0h0tUvO+nHzEdmqoFd0FSODUvCSY/VCAIzJMJ4wfTxTR4LxqGWgyhmWNYVGfUTZ7s0vaAjycoDyTbLP5jlS7OxJ2NKnIXvpMbipcnDQFyikFAb+MxP6VCkAv4GnUhAhoayVU88tlFWoJ+zYCYrvHm3g==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com;
s=arcselector10001;
h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-AntiSpam-MessageData-ChunkCount:X-MS-Exchange-AntiSpam-MessageData-0:X-MS-Exchange-AntiSpam-MessageData-1;
bh=NSGwtClVPeWcbpcuvaZvzUAQ4hc6KP4wrEbwTgpqVPw=;
b=farohcOWc1WkLT2Xzi7GurSYlzk0xG1QpMvO3SNcbRn11OFqTKH+tTDwLOV3zXc7N8AQOq5ZrbQbKlVVksSTRwPUelry1VX9RMR+gwtSech8m72hQ+NfAgZS/YujzfvJe48Zs2ch6wpu2eH5Vbkqef4E8lQBq+9F63fJyiO8dTSuMyfZ/m/uuG0EDrZTJcQyZ1WaS9jkZbJzhVk3XDKZK4aBt3iGNUsIbCuT3LUyvdR9T63Iy5gvJWp3FXGjDARWJYOUYTnJdvwIAjFf5+3m0o8egooreddwrq//a0H1sJXOhDllJ3m9HDr0o0ERQre9K8q/d5nTmqc3n8pdRkGGaQ==
ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=none; dmarc=none;
dkim=none; arc=none
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=hotmail.com;
s=selector1;
h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck;
bh=NSGwtClVPeWcbpcuvaZvzUAQ4hc6KP4wrEbwTgpqVPw=;
b=cK+eRHvGyp8dsRHBk4UYrftVTMfTDQJkfBAMkrwTA2PjlxJkaKTuPsTZd5HOWJm9beGW6xgRDrD/B/psGhy20H+bEM302/9WBYOcOhMKJZj0lR+oaGHDuw/W9m3UY3ANfMCVJo6zgdJYcH7UVkc5HK8xBYhMOH75KGyY8Qb3O2I5JL18yLSzBAEMF3dh+nSMLouBdBnUy6/MmXwjy0H9/2nszg5X8RES9Rmi0ZnB8RGb2abvO6DooaowNgyrMDNNiPnWyIndLqIQcmcQ9X9n3NAzdDjtfCKgv1tao57Wb+PJ+38xoVHlcuWnY0pbPLSO2flAHvLN5bFLkAszfQWvUg==
Received: from DB9PR10MB8261.EURPRD10.PROD.OUTLOOK.COM (2603:10a6:10:4c8::19)
by AS2PR10MB7804.EURPRD10.PROD.OUTLOOK.COM (2603:10a6:20b:64b::15) with
Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.7962.28; Thu, 19 Sep
2024 06:54:19 +0000
Received: from DB9PR10MB8261.EURPRD10.PROD.OUTLOOK.COM ([::1]) by
DB9PR10MB8261.EURPRD10.PROD.OUTLOOK.COM ([fe80::9f56:e0e8:b373:ef88%4]) with
Microsoft SMTP Server id 15.20.7982.018; Thu, 19 Sep 2024 06:54:19 +0000
From: Paschal Slevin <email address removed for privacy reasons>
To: "email address removed for privacy reasons" <email address removed for privacy reasons>
Subject: FW: Microsoft account password change
Thread-Topic: Microsoft account password change
Thread-Index: AQHbCmDACIjozIq98EmvdyCsQuJC/rJerL+g
Date: Thu, 19 Sep 2024 06:54:19 +0000
Message-ID: <email address removed for privacy reasons>
References: <OZKA35MY4OU4.O21XRXVEZ2OJ1@SN1PEPF0003B6FF>
In-Reply-To: <OZKA35MY4OU4.O21XRXVEZ2OJ1@SN1PEPF0003B6FF>
X-MS-Has-Attach:
X-MS-Exchange-Inbox-Rules-Loop: email address removed for privacy reasons
X-MS-TNEF-Correlator:
x-ms-exchange-parent-message-id: <OZKA35MY4OU4.O21XRXVEZ2OJ1@SN1PEPF0003B6FF>
auto-submitted: auto-generated
x-ms-exchange-generated-message-source: Mailbox Rules Agent
x-ms-publictraffictype: Email
x-ms-traffictypediagnostic:
DB9PR10MB8261:EE_|AS2PR10MB7804:EE_|AS8PR10MB6222:EE_|DU4PR10MB9046:EE_
x-ms-office365-filtering-correlation-id: d8d82107-1085-4388-fdd6-08dcd877e2eb
x-microsoft-antispam: BCL:0;ARA:14566002|8060799006|461199028|19110799003|8022599003|12050799009|9400799024|3412199025|440099028|4302099013|102099032|56899033|1602099012;
x-microsoft-antispam-message-info: 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
x-ms-exchange-antispam-messagedata-chunkcount: 1
x-ms-exchange-antispam-messagedata-0: cJQ5R1SW1iA4fw/pJOMzTRxGgyPX6RYe689/n37KOusMr43R+P+8zOKhYC/3yphYUp+dMPFeaWiLaZgnXn2T6r1UtK++6LCwMsdDJf2AMEpnpvkzNs7pBwkY1vO7OavTIVZM3uPdmtAwa1fNQY4NzJUp05jzTalPhMzuF6nIniToFTMGIFOMT7dr6pcAXMsGdgUm0OHlAGdLEPQULjiFkdYIepLGRke46IQLehaivS2S4oK2Ht0xjWKS5cFk1QPwyE4W5pBrBof+vpnq9g1kIZBhAGwcHslvdFjUhB5Xc4omVHls7CM4hWE6Pk5votjn
Content-Type: multipart/alternative;
boundary="_000_4b4f4789b3714c06b693c7902583db71DB9PR10MB8261EURPRD10PR_"
MIME-Version: 1.0
X-MS-Exchange-CrossTenant-AuthAs: Internal
X-MS-Exchange-CrossTenant-AuthSource: DB9PR10MB8261.EURPRD10.PROD.OUTLOOK.COM
X-MS-Exchange-CrossTenant-RMS-PersistedConsumerOrg: 00000000-0000-0000-0000-000000000000
X-MS-Exchange-CrossTenant-Network-Message-Id: d8d82107-1085-4388-fdd6-08dcd877e2eb
X-MS-Exchange-CrossTenant-originalarrivaltime: 19 Sep 2024 06:54:19.9327
(UTC)
X-MS-Exchange-CrossTenant-fromentityheader: Hosted
X-MS-Exchange-CrossTenant-id: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa
X-MS-Exchange-CrossTenant-rms-persistedconsumerorg: 00000000-0000-0000-0000-000000000000
X-MS-Exchange-Transport-CrossTenantHeadersStamped: AS2PR10MB7804
Return-Path: email address removed for privacy reasons
X-OriginatorOrg: sct-15-20-7719-20-msonline-outlook-4359a.templateTenant
