Outlook - Office 365 Groups show false New Email notifications

%3CLINGO-SUB%20id%3D%22lingo-sub-2110771%22%20slang%3D%22en-US%22%3EOutlook%20-%20Office%20365%20Groups%20show%20false%20New%20Email%20notifications%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2110771%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20all%2C%3CBR%20%2F%3E%3CBR%20%2F%3EI%20have%20searched%20and%20found%20no%20results%20regarding%20this%20extremely%20annoying%20issue.%3CBR%20%2F%3EEssentially%2C%20I%20have%20no%20new%20emails%20in%20my%20inbox%20and%20yet%20I%20receive%20the%20attached%20notification%20icon%20in%20my%20taskbar%20accompanied%20by%20a%20notification%20sound%20(as%20if%20I%20have%20received%20a%20new%20email).%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22Email%20Notification.PNG%22%20style%3D%22width%3A%20117px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F251255iCD4F945A30BCB49E%2Fimage-dimensions%2F117x37%3Fv%3Dv2%22%20width%3D%22117%22%20height%3D%2237%22%20role%3D%22button%22%20title%3D%22Email%20Notification.PNG%22%20alt%3D%22Email%20Notification.PNG%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3EWhen%20clicked%20on%2C%20it%20opens%20Outlook%20into%20the%20inbox.%26nbsp%3B%3CSPAN%3EThe%20notification%20persists%20until%20I%20click%20on%20EITHER%20of%20my%20two%20O365%20groups.%3CBR%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22O365%20Groups.PNG%22%20style%3D%22width%3A%20188px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F251256i51BEC8BF63FF7F2D%2Fimage-dimensions%2F188x77%3Fv%3Dv2%22%20width%3D%22188%22%20height%3D%2277%22%20role%3D%22button%22%20title%3D%22O365%20Groups.PNG%22%20alt%3D%22O365%20Groups.PNG%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3EThis%20is%20very%20distracting%20to%20my%20work%20as%20I%20have%20urgent%20and%20timely%20emails%20to%20reply%20to%2C%20so%20always%20click%20on%20it%20as%20soon%20as%20it%20appears.%20This%20notification%20recurs%20every%201-10%20minutes.%E2%80%83%3CBR%20%2F%3E%E2%80%83%3C%2FP%3E%3CP%3EI%20have%20left%20and%20then%20rejoined%20both%20groups%20without%20change.%20I%20have%20rebuilt%20mail%20profile%2C%20and%20local%20PC%20profile%20without%20success.%20And%20I%20have%20discovered%20this%20issue%20follows%20me%20to%20other%20computers!%20My%20home%20PC%2C%20and%20multiple%20work%20PCs%20have%20exactly%20the%20same%20issue!%20I%20have%20disabled%20'Follow%20in%20inbox'%20and%20other%20notification%20settings.%20We%20depend%20on%20these%20O365%20groups%20for%20our%20Teams%20channels%20and%20only%20I%20am%20having%20this%20issue...%3CBR%20%2F%3E%3CBR%20%2F%3EPlease%20make%20it%20stop%20%3A(%3C%2Fimg%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2110771%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EAdmin%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EExchange%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EGroups%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EOffice%20365%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EOutlook%20for%20Windows%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Regular Visitor

Hi all,

I have searched and found no results regarding this extremely annoying issue.
Essentially, I have no new emails in my inbox and yet I receive the attached notification icon in my taskbar accompanied by a notification sound (as if I have received a new email).

Email Notification.PNG

When clicked on, it opens Outlook into the inbox. The notification persists until I click on EITHER of my two O365 groups.

O365 Groups.PNG

This is very distracting to my work as I have urgent and timely emails to reply to, so always click on it as soon as it appears. This notification recurs every 1-10 minutes. 

I have left and then rejoined both groups without change. I have rebuilt mail profile, and local PC profile without success. And I have discovered this issue follows me to other computers! My home PC, and multiple work PCs have exactly the same issue! I have disabled 'Follow in inbox' and other notification settings. We depend on these O365 groups for our Teams channels and only I am having this issue...

Please make it stop :(

0 Replies