Outlook not showing iCloud e-mails

Copper Contributor

I installed IOS updates on my iPhone and MacBook yesterday. Now on MacBook Outlook isn't showing any iCloud e-mails. I've been asked to input my iCloud email password, but I've no idea what it is. It asks me to reset it but it's not workin. All I can change is my Apple ID password but that's not allowing me to see any iCloud emails in Outlook. I can see them on my phone and on the Mail browser (or whatever it is - I'm not techie), but I'd like to see them in Outlook. 


Also, in Outlook, my iCloud email account is at the top and the hotmail account appears underneath it like a subsidiary of it. 

1 Reply


Hello! You've posted your question in the Tech Community Discussion space, which is intended for discussion around the Tech Community website itself, not product questions. I'm moving your question to the Outlook space - please post Outlook questions here in the future.