Outlook not moving between folders

%3CLINGO-SUB%20id%3D%22lingo-sub-2505228%22%20slang%3D%22en-US%22%3EOutlook%20not%20moving%20between%20folders%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2505228%22%20slang%3D%22en-US%22%3E%3CP%3EThis%20is%20a%20new%20problem%20I%20have%20been%20having%2C%20say%20maybe%20in%20the%20last%20several%20weeks.%26nbsp%3B%20%26nbsp%3BI%20begin%20a%20new%20email%20by%20clicking%20on%20New%20Message%2C%20work%20on%20writing%20my%20email%2C%20but%20let's%20say%20I%20need%20to%20check%20another%20email%20in%20my%20Inbox%20first%20before%20sending%20it%2C%20I%20cannot%20go%20to%20any%20folders%2C%20like%20the%20Inbox%2C%20Sent%2C%20Drafts%2C%20etc.%26nbsp%3B%20%26nbsp%3B%20The%20only%20option%20I%20have%20is%20to%20save%20the%20email%20as%20a%20Draft%20and%20log%20out.%26nbsp%3B%20I%20don't%20recall%20having%20this%20problem%20before.%26nbsp%3B%20My%20solution%20is%20to%20close%20out%20of%20Outlook%20and%20login%20again%2C%20then%20I%20can%20go%20to%20the%20Drafts%20folder%2C%20open%20it%2C%20and%20then%20I%20can%20actually%20access%20the%20folders.%20But%20start%20a%20new%20email%2C%20again%20the%20folders%20are%20not%20accessible.%26nbsp%3B%20It%20seems%20like%20it%20is%20somehow%20related%20to%20the%20New%20Message%20action.%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Occasional Visitor

This is a new problem I have been having, say maybe in the last several weeks.   I begin a new email by clicking on New Message, work on writing my email, but let's say I need to check another email in my Inbox first before sending it, I cannot go to any folders, like the Inbox, Sent, Drafts, etc.    The only option I have is to save the email as a Draft and log out.  I don't recall having this problem before.  My solution is to close out of Outlook and login again, then I can go to the Drafts folder, open it, and then I can actually access the folders. But start a new email, again the folders are not accessible.  It seems like it is somehow related to the New Message action.  

0 Replies